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Mobility is at the core of our virtual phone system, which means it’s designed for the way you work — no matter where that is. You can stay connected to your team and your customers from your personal smartphone or any VoIP device with UniTel Voice Office™.

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Assign different functions to each keypad number. These settings direct your customers where they need to go when they enter a specific number on their phone.
Auto-attendant Script for After-hours Calls. Most business phone systems let you set working hours. If a call happens outside normal business hours, you can create a specific auto-attendant that’ll handle those calls with an alternative greeting message and menu options.

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Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.

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    Vanity toll free numbers (e.g., 1-888-CARLOAN) can help your customers remember your number, your brand, and your value proposition. It's a simple yet powerful marketing tool for any business. Cost: $15 one-time fee.

    * Other robo call blocker apps engage a spam call which might sound fun, but keeps you on spam call lists and encourages more spam and robo calls!
    When choosing Always Forward or Selectively Forward, check the Send to Voicemail check box to forward all calls to an internal voicemail. The Send to Voicemail check box is disabled when an external number is entered.

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    For many of us, our professional voicemail greeting is a crucial first impression. For others, it might be something that our clients and partners hear over and over again. An unprofessional voicemail greeting reflects poorly on you, and while it’s easy to overlook, it’s just as easy to fix. Script it out beforehand. Make sure information is specific and up-to-date. Keep it short. Use a quality recording. Smile when you speak. Script your voicemail message

    Record greetings and voicemail yourself or have one of our human voice talents do it for you.
    46. Hello, you’ve reached [name], [job title] at [company]. I’m currently away from my desk or on another call. Please leave a detailed message so I can return your call as soon as I get back.

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    Hi, you have reached the voicemail box of X. I am currently busy with a client of mine and hence will not be able to take your call right now. Kindly accept my apologies for the same. Please leave your phone number, name and purpose of your call so that I can get in touch when I am free. Thanks for understanding.

    And for the prospect or client that seems to be dodging you or just not calling you back:
    9. Experiment and Choose the Best One. The opportunities to spice up your email address in some way are endless. Let us introduce several business email address examples that are common in business.

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    When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message. Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting.

    21. Hello, you’ve reached the Sales Department at [X company]. We can’t take your call right now, but please leave your name, contact information, and the reason for reaching out, and one of our team members will be in touch within 24 hours.
    For a tailor made recording including on-hold promotional messages with background music please call 1300 00 1300 or CLICK HERE. Professionally recorded messages are the prefect addition to any 1300 number set-up. Use one or a combination of recordings to boost your business image and make a great first impression.

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Don’t leave customers and colleagues on edge. If you say you’re going to call them back, follow up. If you tend to fall behind in this area, encourage them to email you or reach out in another way. Better yet, learn how to forward voicemail to email so you can access the message anywhere.

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17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!

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Along with custom greetings, Tresta includes over 20 powerful call management features at no extra charge.

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6. Voxist: Visual voicemail you can read. Voxist presents your voicemail in the most accessible visual form. On one screen you will be able to get acquainted with all the messages and choose which ones you really need to listen to.

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