No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
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In the side panel, under After Hours Auto Attendant, click Greeting. Edit Holiday Schedules for Auto Attendants
-…and I’ll return your call as soon as possible. I would have answered, but I was already on the phone with Bill Gates—I swear.
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Some of the best business phone systems allow you to create multiple voicemail greetings so that you don’t have to constantly re-record your greeting. This is a great feature as it gives you the option to have different voicemail greetings depending on whether a call comes in during or outside of business hours.
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We’re all familiar with this type of voicemail greeting. Simply put, a caller reaches you by dialing your number or extension directly. For an optimal personal voicemail greeting, be clear about who you are, the team you’re on, and when the caller can expect a callback. Unlike company and department voicemail greetings, you may not be able to configure a greeting for open and closed business hours. If that’s the case, use a general voicemail greeting that accommodates both scenarios.
Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.
Hello. You have reached [Name]. I apologize for not being able to answer your call at the moment. However, if you leave your name, number, and a short message, I’ll make sure to contact you when I return.
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Do you have lots of satisfied customers? Give them a voicemail option to record a brief testimonial about why they love your product or service.
Thank you for calling. We are sorry for the extended waiting period, we truly appreciate your business. Hold the line and we’ll be with you shortly.
Simply speak into your phone or computer while recording a greeting with your business phone service. If you need to create your own audio file, the voice memo app on your phone should do fine.
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6. You have reached [your business]. All of our representatives are currently busy, but if you leave us a detailed message with your name and number we will return your call in the next two hours. Thank you for calling and have a great day.
Record a personalized greeting, up to 3 minutes long. A common template you can follow is: "You've reached [name]. We can't get to the phone right now, but if you leave a message, we'll call you back."