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1. State Your Business Name. The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line.

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3. And instead of using the phrase "I assumed," use the phrase "my understanding was." "The phrase 'I assumed...' has a very negative connotation, and people will view it as you jumping to conclusions without sufficient evidence.
How to Record an Effective Voice Mail Message for a Business. Part of the series: Telephone Business Etiquette & Software. In order to record an effective vo .

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Please leave your name, phone number, and a short message and I'll be sure to return your call. Hi, this is [your name] at [X company]. I am unavailable at the moment, but please leave your name, phone number, and the reason you’re calling, and I’ll call you right back. Hi, you’ve called [your name] at [X company]. About Why Dexcomm? Our Story Our Core Values Our Team Our Training Process Our Experience Our Service Standards Services Telephone Answering Medical Answering Virtual Receptionist Call Center Customized Reporting Call Data Integration Industry Solutions HVAC Plumbing Electrical Cosmetic & Aesthetic Funeral Home Oil & Gas Dental Plans & Pricing Types of Plans Pricing Customer Testimonials Resources Blog Knowledge Base Services Brochure Customer Experience Trends for Home Service Businesses Get A Quote Coronavirus Resources 5 Must-Haves to Include in a Temporary Office Voicemail Greeting
Sound familiar? Of course these do. Because your greeting probably sounds just like one of them, or some combination of them. Which means your voicemail sounds just like every other voicemail your customers and prospects hear.

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Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
-If your phone has a gangsta rap ring-back tone, then I might wait for you to answer.

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If you’re planning on doing a sales call sprint via phone – so, possibly via voicemail – trust the scripts crafted by close.io’s Steli Efti on this one . Finally, since it tends to come out of people nearly automatically whenever they leave VMs on phones: Please don’t say “I tried calling you” or “I wasn’t able to reach you.”

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With caller ID you can identify callers before you answer the phone. You also have the ability to display the extension the inbound call came in on and the ability to change your outbound caller ID to display your business number.

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    Please choose from the following menu options. To Reach our Mortgage Department, please press 1. For Real Estate Sales And Support, please press 2. To speak to our Royal LePage Reception Desk, please press 0.

    The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.
    1. Business voicemail greeting samples. If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers.

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    As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:

    To improve a a business voicemail greeting, keep these eight rules at the forefront of the creative process: Avoid turning customers off with overused and impersonal phrases like “your call is very important to us..." Avoid leaving customers unsure by not immediately telling them the business, department, and/or person they’ve reached. Avoid leaving customers confused with too many details and complications; just keep it simple. Avoid messages longer than 25 seconds. Do apologize for being unavailable at the moment. Do invite the caller to leave a message. Do tell the caller when they can expect a return call and actually follow through within that timeframe. Do tell the caller about any applicable alternative options of contact and information- website, live chat, email, social media, or emergency numbers. Voicemail Greetings 101
    A voicemail greeting is a simple message that plays before callers leave a message. It may play either when you don’t answer or if your phone is off. A professional greeting may encourage people to leave messages, which in turn makes it easier for you to get back in touch. Keeping that communication open and efficient may lead to better business relationships. It also helps you put forth a professional image for your business.

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    "Hello, this is [Your Name] from [Your Company Name]. I'm calling because [insert reason for calling]. I'd love to talk to you about [insert benefit you can offer if they call back]. My number is [insert phone number]. I'll also follow up with an email tomorrow. I look forward to hearing what you think. Have a great day. Goodbye!"

    800.742.7433If we already have a claim set up, and you need to get in touch with your adjuster, you can leave a voicemail message after hours by calling toll-free 800.742.7433. Your adjuster will attempt to contact you within one business day after receiving your voicemail message.
    The last few years have seen a huge rise in the use of automated voicemails and auto-attendant greetings. This has been especially true for the business sector, where professionals should record friendly and polite voicemails to greet their customer callers.

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    Send me your project script details and I can create a custom quote, you can download the rate sheet with the green button.

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    To allow callers to dial an extension without a menu prompt, check the Enable extension dialing without requiring a menu item check box. 7

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Feel free to add a personal touch to make your voicemail message fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.

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"I'm sorry�" followed by the mailbox owner's name (as recorded by the owner or administrator), then "�is currently on the phone" and then the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options."

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a standard greeting (as recorded by the administrator or other person), followed by the mailbox owner's name (as recorded by the owner), and then the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options."

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Recording voicemail greetings for your business or personal life requires a separate list of priorities, because they are being used for two distinct purposes and will be heard by two very different types of callers. I have a friend with two cell phones - one for work, and one for personal calls - and if you call both lines, you would never know it's the same person.

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