These skills help you stay on point and will have people eager to hear your message and return your phone calls!
Tell People What You Want Them To Do—Here’s my voicemail greeting: “Hi, you have reached the voicemail for Todd Smith. At the tone please leave your name, phone number, the purpose of your call and the best time to reach you and I will return your call as soon as possible. Thank you”
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3. Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
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Hi. I am probably home, I’m just avoiding someone I don’t like. Leave me a message, and if I don’t call back, it’s you.
Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected]]. Otherwise, please leave a message and we’ll get back to you as soon as we return. We value your call.
8. Outside Business Hours. What the caller hears when they call your company outside of business hours. Sample Scripts: “Thank you for calling [company name].
Keep it short and sweet so that the caller can quickly leave their message and move on with their day.
There you have it, a basic introduction into how to write the best voicemail greetings. As you have seen, they’re not as easy as you’d think, but once you get comfortable with the type of information required by each, writing and recording your own should be a piece of cake. If you’ve tried to write one yourself and still don’t ‘feel you’ve captured the right essence, then please look at one of our voicemails greeting templates. When it comes to recording it, remember to rehearse your script and speak clearly. If you don’t care for your own voice, then have someone else record it, or hire a professional voice actor. Remember, there are also free audio editing software programs like Audacity, where you can manipulate your recording until you get exactly what you want.
4. Waiting Message. What callers hear when they enter the waiting queue. Sample Scripts: “All of our agents are currently busy. Please hold and we will answer your call as soon as possible.”
609-751-5514This is an important message from National Credit Adjusters this call is from a debt collector please call Tiffany Bishop at 1-800-286-5427 ext. 1213 thank you. This is an important message from accounts receivable technologist.
Note: The best voicemail message you can leave is one with a specific purpose that addresses the needs of your prospect or client, and offers them a solution that is worth them taking the time to call you back to learn more about.
Follow these tips to build a solid foundation for customer experiences that your startup can thrive on. Editor’s Note: This post was submitted by guest blogger, Roxy James. Enjoy! When you talk about customer experience, it should include the quality …
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
Create a new schedule—Create a new name for the schedule and select holidays for your organization. Generate Auto Attendant Reports