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“Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
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With the increasing number of businesses engaged in fraudulent activity and personal identity theft, it is no wonder why people are too concerned about who they are dealing business with. There are a lot of things that you can possible do in order to project the perfect image your company needs. From having a professionally looking website up to an appealing office in a great location, the companies that consider growing the client base seriously will do anything they can. But there’s one thing they often miss or really don’t consider: A professionally sounding voicemail greeting.
-Hello. All of our operators are busy right now, but if you’ll leave your name, telephone number, a brief message, and the time you called, we’ll get back to you as soon as possible. Thank you and have a pleasant day.
Creating a professional voicemail greeting isn’t complicated, but you need to keep a few things in mind to ensure success. The following tips will help: Be friendly and welcoming - let your company's personality shine!; Have a clear voice, speak at a slow to moderate pace, minimize background noise; Ensure the greeting is human and approachable; Keep the greeting short and informative; Ensure the greeting doesn’t sound robotic or unnatural; Show your gratitude for the call by saying thank you; Manage expectations by clearly stating when the client can expect a callback.
2. 'Good (morning/afternoon/evening). ABC Company. XYZ speaking. ' It's a little less formal than asking 'How can I help you? ', but this phone greeting trades formality for a casual and personal touch.
Simply speak into your phone or computer while recording a greeting with your business phone service. If you need to create your own audio file, the voice memo app on your phone should do fine.
Thank you for calling Davidson Rentals. We're currently closed today and tomorrow due to the hurricane warning. We expect to reopen on Wednesday at 10 am. After hours support will be unavailable during this time period. Thank you for your cooperation.
Hello. You’ve reached the establishment of Binder and Binder Law Offices in West Chapel. We regret we are not here to answer your call. However, your call is important to us, so please leave your contact information and a brief message at the tone, and we’ll get back to you shortly. It’s been a pleasure receiving your call.
Add Specific Numbers—Forwards calls from up to 12 numbers that you define. 12
Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
4. 'ABC Company. This is XYZ, and how are you today? ' This option is tricky, but can work well for companies that bank on personalized service and friendly interactions with clients.
Check the Enable extension dialing without requiring a menu item check box to allow callers to directly dial an extension at any time.
Website: https://lifehacker.com/how-to-save-important-voicemails-for-both-iphone-and-an-1833241417
Hello, this is Joan Tracy. I’m out of the office until Tuesday, May 23rd. I’ll be sure to return your call when I get back to the office, however, if you need immediate assistance, please call my colleague Sue at 444-444-4444. Thank you.
We apologize for your wait. Please continue to stay on the line and we will return to your call momentarily.