* Share voicemail, forward voicemail and reply to phone calls by email, SMS or a direct voicemail.
No emoji or smiley face anything in professional emails. Sad, but true. {I wish I could insert a sad emoji right here.} Keep everything clear and concise. Write an email like you value the other person’s time. Get to the point. Of course, you still want to communicate effectively, but no need to write a dissertation on the subject.
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Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
Image credit to Far Reach Inc. http://www.farreachinc.com/blog/far-reach/2015/01/08/ho-ho-oh-how-to-create-unforgettable-corporate-holiday-greetings
4. Give them a realistic expectation: “Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
For Calls To, select a number or alternative number from the drop-down so that calls are forwarded when a call is received to this number in your organization that you define. 13
Ideally, a business should have a complete set of messages for every phase of their call flow from beginning to end. While voicemail greetings are an important part of the phone system, there need to be recordings for everything leading up to the voicemail as well (assuming there are other steps in the call flow).
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Hello! You’ve reached [LinkedPhone’s Tech Support Team]. We are currently closed but we’re always eager to help. Our regular business hours are from [9am to 7pm Easter Standard Time, 7 days a week]. Please include your name, number, and a short description of the issue you’re experiencing. We promise to return your call by the end of the next business day. [If this is an urgent matter, press ‘0’ to be connected with our VIP support team]. Thank you.
If you will follow these simple tips, you will make a positive impression through your voicemail greeting. If you have any additional tips, please share them in the comments section below this post.
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While a short recording may not seem like a place to win new business, the professionalism, courtesy, and clearness that you convey in your greeting will leave a favorable impression in a customer's mind.
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
2.) To avoid long waiting times you can leave a message or send us an email to [email protected] We will contact you as soon as possible. Many thanks for your call - Good bye.
Hi there! You’ve reached [LinkedPhone – Where Freedom Rings!] We’re away at the moment but please leave your name, number, and let us know how we can help you. We’ll make sure the right team gets back to you within [the next 24 hours]. We appreciate your call. Thank you.
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Create a new schedule—Create a new name for the schedule and select holidays for your organization. Generate Auto Attendant Reports