There’s nothing more crucial to your business than the image you create to your customers, community, and your prospects. With a lot of fly by night and home based businesses today, it is more crucial than ever to show your business company in right light and to tell those that make business with you that you’re a trustworthy and credible entity.
You have to pick up 100 voice mail messages and write them down. Probably, you will have to return about 90 percent of the calls, …
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Your voicemail greeting can make a positive or negative impression on people. By considering your target audience and tone, you should be able to keep it positive. Length: Don’t make people wait minutes to leave a message. Apologies: If people expect your to be available, apologize for missing their call. Set expectations: Let people know when they may receive a callback, but be realistic. Accuracy: If you change your voicemail for things like holidays, be sure to update it when needed. How do You Set Up a Business Voicemail?
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Here are several tips to consider when setting up a professional voicemail greeting:
Fast and and accurate, typed text transcriptions of your voicemails, delivered to your E-mail as a Word document. Cloud Storage
20. “Hello! Thanks for reaching out to [company]. We’re closed today for the holiday, and will reopen tomorrow, [date]. If you leave your name, number, and a brief message, we’ll give you a call when we’re back in the office. Thanks again, and have a great [day, week].”
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3. Exclude Numbers. While the global population grows way past 7 billion, the chances of having a unique name are slim at best. Spare a thought for the John Smiths of this world.
Dan Grim, CEO/Founder of Good Stuff Tonics and Melior Botanicals, keeps his script even simpler:
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18. Hello, you’ve reached the voicemail box for [employee name] at [company name]. [Employee first name] has moved onto a different position, but our new [job title, employee name] will be happy to assist you. Please call [number, extension] or leave a message here and a representative will get back to you.
1. Instead of saying, "Sorry this is late," say, "Thanks for your patience." "Using positive language in a negative situation can have a big impact on how you're remembered."
6. Full Waiting Queue Message. What the caller hears when the waiting queue is full. Sample Scripts: “We are currently experiencing high call volume. Please leave a message with your name and phone number and we will return your call as soon as possible.”
Hi, my name is Dew Tinnin. I'm a speaker, sales coach and consultant, and CEO of Skillway. I live in Nashville, TN with my husband, Shane, and our dog, Peanut. My stepson, Spencer, attends St. Cloud State University. I enjoy reading, running and traveling. BlogArchives (List of All Posts) Subscribe Via Email About Dew Work with MeSales Coaching Executive Coaching Sales Training Sales Consulting Speaking Testimonials Contact Me Client Login
On-hold music or a custom message keeps your callers engaged while they are being forward or transferred to an extension. You can also upload a recording advertising your business's products and services.