When unable to answer the phone, a voicemail message can be important. Below are examples of what to say in a voicemail message. Whether recording the message for a personal phone or a business line, these ideas will help.
You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:
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PM Monday through Friday. Please leave a message stating your name, phone number and the test you need to make an appointment for. Someone will return your call during business hours. Thank you.” Outbound Appointment Reminders . Used to remind patients of pre-scheduled appointments and to confirm with the person called.
Of course, yours may need more details. But, even if you’re changing your outgoing message every day, it should only be a slight variation from a standard greeting.
Website: https://provider.carefirst.com/carefirst-resources/provider/pcmh-kc/care-coordination/standard-email-signature-voicemail-2020.pdf
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The Serial Position Effect states that the human brain is most adept at recalling the first and last items in a series. For sales reps, this psychological phenomenon means that your voicemails are much more likely to be remembered if they're listened to at the beginning or the end of the day.
In case you avoid answering phones at your desk, have a voice message ready. When recording such a message on the phone, keep it short, sweet, and to-the-point. If you are working at a place where direct interaction with clients is required, you might get pesky calls or bulk messages (e.g., orders, requests, contest-entries, etc.).
the fixed system message, "I'm sorry, the person you are calling is currently on the phone." followed by silence.
Below we have listed several ideas for great voicemail messages, depending on your company’s needs. 1. Happy [X holiday]! You’ve reached [ company’s name]. We are closed from [X date] till [X date] for the celebration of [X holiday]. On [X date] we will reopen, resuming our standard business operations from [X hours] till [X hours].
Before you record your business voicemail greeting, be sure to rehearse it so you feel comfortable and don’t stumble around. You might want to write a script and practice a few times out loud beforehand.
In the side panel, under After Hours Auto Attendant, click Greeting. Edit Holiday Schedules for Auto Attendants
After this brief wait, let us know how we can best serve you. No matter your needs, we are dedicated to exceeding your expectations. Thank you for your patience during this brief delay.
Since I pride myself in being responsible, if I don’t receive a return call I have to assume I wrote down wrong number. If I were irresponsible I would just blow it off and not care. But if I wrote down the wrong number I have a responsibility to get a hold of this person. This extra work combined with wondering if it’s the right number, leaves a bad taste in my mouth.
Thank you for calling (Your Name) at (Your Business), where (What You Do). I’m sorry that I was unable to take your call. Please leave me your name, number, and a quick message and I’ll call you back shortly.
Sure, web enquiries, social media and email have their place, but the telephone still remains the primary point of contact for many customers. Professional telephone etiquette can impact a positive first impression, which more often than not, influences the caller’s behaviour and actions towards your business.