Thank you for calling ABC Company. We are currently closed for the holiday. Our normal business hours are 8 am to 8 pm, eastern time, Monday through Friday. Your call is very important to us. Please leave your name, phone number, and a brief message regarding your call. We will return your call on our next business day. Thank you.
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Hey, not here right now and not really interested in who this is, I’m out on a wilderness retreat learning about the importance of making connections.
In previous blogs, I’ve mentioned the importance of making a good first impression on a potential client. Most of the time, the first contact will be over the telephone. Since we are often in session, it is very likely that the first time a client hears our voice is on our voicemail greeting. This is why a professional greeting is so important. Identify yourself because you need to reassure the client that they have called the correct number. Clients will be a lot less likely to leave a message if they wonder who will get it. Use a warm friendly voice to say something like, “You have reached xxxx, licensed mental health counselor.” Tell clients what to do if they are in crisis. Although it seems obvious to us, clients may not realize that it could be several hours until we can return their call. I suggest something like, “If you require immediate assistance, please dial 911 or go to your nearest emergency room.” Ask for what information you need. Yes, the obvious name and number, but if it would be helpful to get their insurance information, ask for that, too. Give clients an idea about when you’ll return their call. Common business practice is within 24 business hours. Any extra messages or information you’d like clients to know. For example, if you are no longer accepting a particular insurance plan, the end of your voicemail greeting is a great place to convey that information.
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1. Instead of saying, "Sorry this is late," say, "Thanks for your patience." "Using positive language in a negative situation can have a big impact on how you're remembered."
23. Hello, you’ve reached [X company]. We are currently closed. Our office hours are Monday through Friday, from [x time] to [x time] [time zone]. Please visit our website at [company website URL] for more information, or leave us your name, phone number, and the reason for your call and we will get back to you on [X day]. Thank you for calling [X company].
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“Hi _________, this is _______ ________ again with (your company). For some reason we haven’t been able to connect since I sent you (your demo, proposal, etc.), and believe me, I’ve been sales long enough to know what that probably means. I’m assuming you’ve either found another solution or this has been put on the back burner for now. Either way, that’s fine.
Below are examples of excellent professional voicemail greetings for various situations to help you get started in creating your own perfect greeting! For each, we’ve included helpful tips, a sample voicemail greeting script, and an audio recording. The greetings are grouped by company greetings, department / team greetings, and personal business greetings. These greetings are likely longer than what you would want to use in real life – but our goal is to help you generate ideas to help you create your own!
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When you get this message, please call me back at (your number). That number again is (your number) and ask for _________. I look forward to speaking with you, and I guarantee you’ll be glad you returned this call.”
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36. Hello. You’ve reached the office of [your name] at [your company]. I will be out of the office from [date] to [date]. Please leave your contact information with a brief message, and I will call you back as soon as I have the chance. If you need to speak with someone urgently, please contact [name of colleague] at [email or phone number]. Thanks for calling.
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Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner. Professional voicemails are important, because they’re an extension of your personal brand, reflecting what level of professionalism you offer. Use these voicemail greetings for work or personal cell phone …
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
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06Hi, you’ve reached the offices of [your company/name]. I will be out of the office between [dates] and [date]. You can reach me on my private cell [your number] if this is an emergency. Alternatively, you can call me when I get back to the office or leave a brief message.
Hearing this message, the following things would have happened to your prospects: They would realize that they have reached the right person so no doubts of confusionThey would understand why the person isn’t available to take the callThere is a confirmation that the minute the person is available they will cater to the prospect which is why the prospects will actually leave their contact details
Your business depends on customer engagement, and voicemail messages are a large part of that engagement. A voicemail is nothing more than a digital recording system, where messages are stored for you to retrieve later. Voicemail allows you to be able to connect with customers while you are away or during your off-hours, where they can drop off a message while you are gone. A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone.
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5.) Benvenuti alla John Doe. Potete raggiungerci personalmente dal Lunedì al Venerdì dalle 7am alle 6pm e il Sabato dalle 10am all’1pm. Se volete effettuare un ordine o avete domande, si prega di lasciare il vostro nome, numero cliente e numero di telefono. Vi richiameremo al più presto possibile. Potete anche inviarci una e-mail a: [email protected]. Grazie per aver chiamato – arrivederci.
2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.
General voicemail greetings are usually played when no message has been set. Here are … If this is regarding a recent order, please call our Customer Service …
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You have reached [your name] at [your company]. ...You've reached [your name] at [your company]. ...Thank you for calling. ...Thank you for calling. ...Hi, you've reached [your name] at [your company]. ...Hi, thank you for calling me. ...Hey, this is [your name]. ...Hi, you've reached the voicemail of [your name] at [your company]. ...Hello. ... 18+ Voicemail Greeting Examples to Help You Record the Perfect One
Sample Voice Mail Greetings I'm currently on my line and unable to take your call. Please leave your name, phone number, and your message, and I will contact you as soon as possible. Thanks." "Hello, you have reached the office of (name) . I’m presently on another call and am unable to speak with you personally.
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Use These Funny Messages To Customise Your Mobile Phone Voicemail. Or Use Them On Your Answer Machine At Home. Save one of these FREE mp3 files to your computer, play it through your computer speakers and record it through your mobile to your customisable voicemail service. Consult your network manual for detailed information on changing your
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Select the function you want to assign to each number or function key on the dialpad.
-Hey! Sorry I missed your call. If you’re a telemarketer, then I’m definitely not sorry. If you’re not a telemarketer, then I’ll return your call as soon as possible.
Hi, you’ve reached (name)’s answering machine. He/she is not in right now, but I’m totally open for suggestions.
We apologize for your wait. Please continue to stay on the line and we will return to your call momentarily.
Website: https://deciphertools.com/blog/how-to-print-and-save-text-messages-for-insurance-claims/
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
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6. The Technician's function code prompt repeats. Enter the desired Busy option from the table above.
14. "Hello, you've reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, 'achieve 40% growth through streamlining HR operations'] and are unable to take your call. Please leave your name, company, and phone number and we'll give you a call back ASAP. Thank you!"
Now that you are aware of the tips to create an efficient voicemail message, the next steps would be to understand from the examples below how you can get started.
If done tastefully, you can promote your products or services on your voicemail greeting without sounding pushy. In fact, it’s a great way to keep customers up-to-date on company events, sales, and other news. Be sure to keep it short and have fun with it.
36. Hello. You’ve reached the office of [your name] at [your company]. I will be out of the office from [date] to [date]. Please leave your contact information with a brief message, and I will call you back as soon as I have the chance. If you need to speak with someone urgently, please contact [name of colleague] at [email or phone number]. Thanks for calling.
8.( مرحبا بكم في قسم خدمة .JohnDoe للأسف، كل الخطوط مشغولة في الوقت الراهن. يرجى ترك رسالة بعد سماع الرنة مرفوقة باسمكم ورقم هاتفكم. سوف نعيد الاتصال بكم مرة أخرى في أقرب وقت ممكن. نتمنى لكم يوما جميلا.
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This is the message that your customers hear when they call after business hours. Greetings often have a short welcome message and list the menu options. The menu that you set for after hours also applies to the holiday schedule.
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If someone takes the time to call and leave you a voice message, they usually have a reason that they are calling. It does convey a certain level of interest when someone is willing to hop on the phone with you. If they were less interested, they would probably send you an email or fill out a form on your website.
Hi. If this is my parents, I need some money you guys. If this is my friend, I’ll get you your money. If this is a hot girl, DO NOT listen to a word I said before. I got plenty of money for you.
This video on English Voicemail Greeting Sample covers the key areas of English pronunciation such as double / diphthong vowels, long vowels, word stress and word endings and more.
It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
Website: https://bridge.insure/faq-items/script-samples-for-recorded-messages-ivr-auto-attendant-greeting-hold-messages/
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12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
This is the message that your customers hear when they call after business hours. Greetings often have a short welcome message and list the menu options. The menu that you set for after hours also applies to the holiday schedule.
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e. Never Assume Anything: Phrases like “You Know What To Do,” “Sing Your Song at the Beep,” and others mentioned above are awful to leave in your greeting. For the sake of universality and comprehensiveness, NEVER assume the caller knows what to do. Lay it out clearly. f. Leave a Message: This phrase, by itself, will not do. It’s imperative for users to identify themselves in their greetings. Callers need to know they’ve reached the right person. g. Disregard Lethargy: If you’re not excited about your greeting, why would anyone else be? Never display a lack of enthusiasm in your greeting as it could turn callers off to both you and your business. h. Speak Clearly and Never Slur: Callers need to understand your every word; therefore, mumbling, slurring, and all other detractions of speech should never be recorded. d. Be Creative Without Sacrificing Quality: Callers know how voicemails work–i.e. leave a number, message, etc. While you want to be clear, it’s important not to be contrive or redundant with your message. Creativity can help users to differentiate themselves, as well as intrigue callers. While users should avoid the tropes of creativity listed above, it’s definitely good to think outside the box. That being said, scripting and practice can help users to experiment more with their greeting–ultimately allowing for more unique and creative approach. e. Speak With Diction: It’s important to present one’s self as an authority without alienating callers. As such, it’s crucial to articulate and speak with clear diction. “ if your voice recording has you stumbling over words and speaking haltingly, it does not convey confidence and competence,” states Ron Sellers of Grey Matter Research & Consulting. Remember, this greeting represents you; therefore, you want to appear collected and professional, as well as welcoming. To do this, one must carry themselves well through their recorded message. f. Account for Timeliness: Your message should be concise. No caller wants to be sitting through a rant/diatribe of redundant statements. Your greeting should flow without dragging. Inversely, one doesn’t want to be terse, either. Engage callers with a simplified approach laden with creativity. h. Account for Quality: Aside from speaking clearly, users want to eliminate any noise in the surrounding environment. The quality of the greeting is just as important as what’s being said in the greeting itself. As such, one doesn’t want to undermine a great message with poor quality. i. Courtesy, Tastefulness, & Tact: This is pretty self-explanatory and straight forward–NEVER be rude. Being light-hearted and humorous is very different from being obnoxious and/or abrasive. Again, these tools can be helpful if utilized properly, but not everyone perceives humor the same way. So play it safe. The last thing your voicemail greeting should do is offend a caller. k. Provide Options: if you’re part of a bigger company, it might be good to offer caller options. For example, allow a menu to defer callers to a colleague or co-worker in your absence. This can help show callers you care about their well being. Another option might be offering different modes of communication–i.e. email, fax, etc. In offering users diversity, contact may be much easier to maintain.
If you know your PIN and simply want to change it, dial *98 from your home phone and enter your PIN. Then, from the main menu, do the following: For security options, press 3 To change your PIN, press 1 Enter your new PIN (4-15 digits) To confirm, enter your new PIN again
It’s important that your voicemail makes a good impression and conveys professionalism to anyone who calls. Here at UniTel Voice, we specialize in helping business owners set up a virtual voicemail system that not only helps them sound professional but also keeps them connected with voicemail-to-email and voicemail transcription (voice-to-text) technology.
Keep in mind that short greetings are often much better then trying to say way too much that could confuse your callers. Some pointers to ask, “please leave your name and number”, or maybe ask them to go your business website to contact you by email, or even as simple as text.
The rates provided are general rates and provide a guideline as to what your voice over will cost. If you have a budget for your project that doesn’t seem to line up with the rates posted, please don’t just move on to another talent or venue for your voice over work.
2. If you’re out of the office: “Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date].
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You have reached the , Strategic Air Command Nuclear Missile Storage Facility. We are unable to come to the phone right now. At the tone, please leave your name, number and target or list of targets and we’ll launch as soon as we can. And have a nice day.
2.) Bienvenido/a a John Doe. Lo sentimos, está llamando fuera de nuestro horario de oficina. Nos puede contactar personalmente de lunes a viernes de 8:00h a 18:00h y los sábados de 9:00h a 16:00h. Por favor, deje un mensaje o envíe un correo electrónico a [email protected]. Contactaremos con usted lo antes posible. Gracias.
Hello, you have reached the firm of real estate agent X. I am currently in a meeting with a client, but I will get back to you as soon as possible. Kindly leave your name, your reason for calling and your contact number so that I can get back to you at the earliest. If there is any kind of urgency, you can get in touch with me at Y number.
How to Leave a Voicemail. Leave a voicemail by using your normal tone of voice and keeping your message short, between 20-30 seconds. Start the voicemail with information that's relevant to the contact and ask questions that are tailored to them.
A custom phone greeting is a recording that plays automatically when a customer calls. They can be set to play right at the start as a professional welcome, as a voicemail greeting, or even as an away message when you can’t answer.
Hello! Thanks for calling [LinkedPhone’s Customer Success Team]. We are currently helping other customers achieve their goals and want to do the same for you! Please leave a message with your name, number, and a brief description of how we can serve you. We promise to return your call [before close of business today]. In the interim, you can also check out our website at [linkedphone.com] for helpful answers to our most common requests. Thank you.
