Professional development educator Dr. Ray Lauk sent us this great piece of advice, which he credits to veteran sales trainer Stan Piskorski:
Don’t be too hard on yourself. Chances are, that voicemail that you’ve recorded and deleted thirty times has been just fine. Your main goal is not to get in the way of the caller leaving a message, which is exactly what can happen if you overthink it or drone on too long.
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7. “Hi, this is [your name]. I’m either on a call or away from my desk. Please leave your name, number, and a brief message and I’ll get back to you. Thank you.”
VoiceStudio Pro’s mission is to make professionally voiced messaging the standard for phone-based systems and voice applications. Customers rely on our services as the first point of contact with their clients
I am not in the office today; I may not be in tomorrow. I may be in to work sooner, if you gave me your car to borrow.
Let’s be honest, if you’re going to set up a meeting with someone or pay them for a product or service, they need to present themselves professionally. What does that mean, exactly? Regardless of your particular industry, there are some universal voicemail marketing strategies that you can employ to achieve better results from your phone sales campaigns.
23. Hello, you’ve reached [X company]. We are currently closed. Our office hours are Monday through Friday, from [x time] to [x time] [time zone]. Please visit our website at [company website URL] for more information, or leave us your name, phone number, and the reason for your call and we will get back to you on [X day]. Thank you for calling [X company].
3. Be courteous of your customers’ time: “Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number.
3. “You’ve reached [company name]. We can’t take your call right now, let us call you back! Please leave us your name, number, the reason for your call and the best time to call you back – we don’t want to miss you again. Talk to you soon.” Let your callers know that you don’t want to miss the chance to speak with them by asking for a convenient time to call them back.
If you’re less than satisfied in your current phone system voicemail greetings, there is probably a decent reason why. We only employ professional voice talents because we want you provide you a highly effective and high quality recording.
6. Make It Pronounceable and Memorable. With so many people conducting business via the tiny screens of their mobile devices, misspelling an address is common, even if it’s something that would generally seem easy to spell.
* Need a second phone number or second line? How about several? Pick a vanity number or a local number from nearby area codes for your business, side hustle or classified listing.
If anything big changes- address, phone, etc.- make sure you correct your voicemail early on. Keep It Short; We know, we know. We just gave you all this information and we’re now telling you to ‘keep it short‘. But, a professional voicemail greeting (or any for that matter) shouldn’t go beyond 20-25 seconds.
Mom… Dad. I know you are mad that I’m never home to take your calls. So, as a solution to this, I think you guys should give me an early birthday present: a cell phone. beep.
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Since you are recording audio, make sure you are in a silent place or a place with minimum background noise. This will help you create a perfect business voicemail greeting clear.
5. 'Hi, XYZ speaking.' It's not great for a front-line call, but excellent if you're answering a line that's already been fielded by a receptionist or other teammate.