It is really important to strike a balance between coming off as too cold, conservative and impersonal with making your message too out there, long or eccentric. If you can create something memorable, it will help engage a caller, or potential client. Go too far off the deep end, and you’ll scare them away
With caller ID you can identify callers before you answer the phone. You also have the ability to display the extension the inbound call came in on and the ability to change your outbound caller ID to display your business number.
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Ideally, you have a few scripts ready to go for every call. At a minimum, you should have a cold call script, warm lead script, and voicemail message scripts at your fingertips. Voicemail marketing is an especially important place to use a script. Why? You have 20-30 seconds to leave your message (shorter is usually better). You want it to be concise, engaging, and, of course, encouraging of a callback. When all the information is right in front of you, you don’t have to think about it or worry whether or not you left out anything important. We’ve all probably left at least one message with the wrong callback number or a message where we fail to identify ourselves or our company. Scripts help prevent this!
07Thank you for calling [business name]. I’m out assisting other clients with their goals, at the moment, but look forward to attending to you. Please leave a message and I’ll return your call within one business day. To schedule an appointment press 1. This is an example of an industry-specific voicemail greeting. This voicemail gives specific and clear instructions to the callers.
“We believe that recording a holiday voicemail greeting is the easiest, most friendly and certain way to spread the news about the company’s working hours during the holidays.” So, embrace the enhanced functionalities of your Cloud phone system and let it serve your company’s communication needs.
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If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion.
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Call your home phone number. Press # to interrupt the greeting, and then enter your PIN. Follow the prompts to listen to your messages. (Note: In some areas, the # key will not interrupt the greeting. Try pressing * or 2 instead.)
Stick to the basics. You aren’t leaving a full-on sales pitch here. This is a hook. You don’t have to go with certain popular click-bait messages (“You won’t believe what we can offer you! Call me back!”). However, you do want to leave your prospect curious. (“Our clients average an 18% increase in sales within the first month of working with us. I’d love to share the information with you.”)
u:p: Tools & Downloads > Pre-Recorded Audio To help make it easier for you to create professional sounding phone-based applications, we offer generic voice prompts professionally recorded in US English for your use. These voice prompts are released under the LGPL opensource license. Feel free to download and use them for your own phone applications. These audio files include names of popular airlines, airports and commonly used words and phrases generally associated with air travel. Alphabet Spoken letters of the English alphabet (U.S English). Common These files contain audio for spoken commands and application navigation. Connecting Call Commonly used words and phrases for connecting or transferring a call. Currency Files for use with U.S. currency. DTMF Tones Recorded audio of touch-tones - very useful when connecting to a pager or other device that allows you to punch in a call back number. Also useful for navigating third party voicemail systems. Dates and Times Months of the year, Days of the week and time-related audio files. Greeting Files Most messaging applications will have some method of recording and storing an outgoing message or greeting. These files are helpful for building this into your applications. Math Common words and phrases for use with mathematical calculations. Numbers By using combinations of these files, you can play back any number from zero to just short of infinity. PIN These files are helpful for building an applications which requires the caller to log in using a personal identification number(PIN). Prepositions Recordings of commonly used prepositions. Press Digits Many times applications require the caller to press a touch tone on their phone. These files have all 12 commands including "Press the Star Key" and "Press the Pound Key". Telephone Words and phases commonly used in telephony applications. Voicemail Messages These files would be commonly used in a typical voice mail application. Additional Files ring.wav Telephone ring UK_ring.wav UK Telephone ring ©2002-2021 Voxeo Corporation - VoiceXML Hosting - VoiceXML Servers - Site Map - Terms of Use - Privacy Policy - Cookie Policy - Covered by U.S. Patent No. 6,922,411
Voicemail greetings can include any information you’d wish to convey, such as special sales, bargains, alternate phone numbers to use, or your company’s normal working hours.
This script comes from Donato Diorio and it's quite simple and to the point. But it still does a great job of highlighting prospect benefits and the follow-up plan.
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