This feature allows you to record incoming calls which is great for training or quality control purposes. Call recording saves your recorded phone calls as audio files and stores them in your online management portal. Cost: $5/month.
For each assigned function, enter additional information or phone numbers and extensions to transfer calls. Edit a Greeting for a Business Hours Auto Attendant
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After creating, the Voicemail Greeting, you can test it by calling to your number from another phone, and see if it is playing correctly or not. Open the Phone App. On the lower screen, tap on the Voicemail option. Select Custom, with this option, you can record the personal voicemail greeting on the iPhone. Tap Record, to start recording the voicemail greeting message on the iPhone. Greeting samples are given in this article below, Once you are done with recording, tap Play to listen. Lastly, if everything is alright, and custom voicemail recording is perfect, then tap Save.
Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
We are actively reaching out to all patients who were affected by cancellations or changes by phone and email.If this is an administrative matter related to billing or appointments, we ask that you call us during our normal business hours. If this is an urgent matter concerning patient health needs and you need to speak to a provider on call, please press 1 and our answering service can help you."
"When closing your voicemail, say that if you do not hear from them in three days, you promise to call back. Three days later, start your voicemail (or live call if you reach the person) with, 'As promised, I am calling again to share...' Close with, 'If you haven't had a chance to return my call, I promise to call back in two days.' Two days later, call back and open with, 'As promised, I am calling back...' The message you are sending is that you keep your promises!"
In the side panel, click Call Forwarding. Always Forward Calls—Always forward calls to a designated number. Selectively Forward Calls—Forward calls to a designated number depending on criteria.
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You can choose where you would like to store your voicemail and fax messages—in the Calling User Portal or to a specified email address as a .tiff file. 1
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
Do Not Disturb sends incoming calls straight to voicemail without ringing your phone. UniTel Voice also allows you to read a transcription of any voicemail so you can stay in the loop, even when you're too busy to talk.
On Hold Messages for Business from $39 Choice of Tones. Male or Female Voice Phone Recordings. Professionally recorded phone messages and greetings are the perfect way to promote and re-enforce your business brand when customers call the business. They will put a professional touch to any message and enhance your business image.
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
You have reached the office of [Business Name]. All of our representatives are currently busy. However, if you choose to do so, you may leave a brief message, including your name, number, or email, and we’ll be sure to get back to you as soon as possible. Thank you for calling [Business Name].
The next key element is giving a short reason or apology for being unable to take the call. Make sure to say something quick and concise like: “We are sorry to miss your call, but we are assisting others or away from our desk.”
Good day, you have reached the office of [Name]. I’m away for the weekend. If you require my immediate assistance, please call 555-555-2345. Otherwise, if this is a casual call, please leave your name, number and a brief message, and I’ll get back to you on Monday.