Five out of every six phone calls go straight to voice mail. If you‘re in sales, or business of any kind, you know how frustrating this can be.
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
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Recording All Calls (Disclaimer) Thank you for calling [agency name]. This phone call may be recorded for training and quality purposes. After-Hours Greetings. A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon.
Keep in mind that short greetings are often much better then trying to say way too much that could confuse your callers. Some pointers to ask, “please leave your name and number”, or maybe ask them to go your business website to contact you by email, or even as simple as text.
Context will make your message sound much more authentic and will result in a higher response rate.
In this post, I’ll share what makes a good voicemail greeting — and the best voicemail greeting scripts you can use.
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
Mark Christiansen has been the trusted voice of many Fortune 500 Companies, and thousands of small businesses for voicemail.
1. Eliminate voicemail and phone tag. Adjusters spend significant time in their day listening to and leaving voicemails and then waiting for insureds to return their calls.
6.( مرحبا بكم في .JohnDoe بسبب أعمال الصيانة، لا يمكننا الرد على مكالمتكم في الوقت الراهن. يمكنكم إرسال بريد إلكتروني إلى [email protected]. سيقوم موظفونا بالرد على رسالتكم في أقرب وقت ممكن. نرجوا أن تتقبلوا اعتذارنا عن هذا التوقف المؤقت! شكرا لتفهمكم
“Hello, you’ve reached the special agent Bond. James Bond. Okay okay, it’s actually [last name]. I’m currently away saving the world on a top-secret mission but I will get back to you as soon as possible. Please leave your name, contact info, number, and availability and I’ll call back as soon as I’m done helping M16. Have a great day. [last name] out!”
Sounding professional when customers call your business is critical to the vitality and growth of a business. Remember that the person on the other end of the call is a human being and they are calling for help, guidance, answers, and to determine if they will invest in your brand or not. Make sure conversations are kept professional, focused
10. Alternatives to [email protected] email address. Looking for some best alternatives to [email protected] email address for your business? Here are a lot of creative email address name ideas to replace that boring [email protected] into something more inviting and more personalized email address.
5. “Hi, you’ve reached [company name]. We can’t take your call right now but we will call you back as soon as we’re available. Please leave your name, number and reason for your call. We know your time is precious, so to skip the back and forth, kindly leave a few different times of day that work best with your schedule and we will do our best to reach you then! Have a great day.” This greeting lets your caller know that not only your time is precious, but you realize theirs is as well.
You might also consider giving them the option to skip your voicemail message completely by pressing another key (again, check with IT). You also want to make callers aware what you will return their call, instead of telling them that you will try to return their call--and let them know when you are likely to do it, if possible. If necessary, provide additional or emergency information in your voicemail greetings. My dentist, for example, lists his cell phone number for emergencies.
Use these step-by-step instructions to set up your voicemail. And don't worry if you make a mistake — you'll always have the option of backing up and changing your response.
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