If a call happens outside normal business hours, you can create a specific auto-attendant that’ll handle those calls with an alternative greeting message and menu options. An auto-attendant is an excellent option for businesses with regular working hours, but you might need a more robust solution if you plan to offer 24-hour service.
When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
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Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them. Hi, you've reached the voicemail of Mike Downing. I'm not available to answer the phone right now. My office hours are Monday through Thursday, 10 am to 4 pm. Please leave your name and phone number and I'll get back to you as soon as possible. Thanks. 2. Company Wide Voicemail Greeting
We are happy to answer all of your questions in just a moment, hold the line and we’ll be with you shortly.
This is the message that your customers hear when they call during business hours. Greetings often have a short welcome message and list the menu options.
37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
Do you ever get those voicemails that sound completely unprofessional? There’s a long pause before the person starts talking, and even then it’s usually a questioning, “Hello?” They aren’t sure if they’ve reached a real person or a voicemail. Another pause, then a lengthy message that never gets to the point.
32. Hi, you’ve reached [your name] at [X company]. Our office is currently closed until [X date]. Please leave us your name and number, and our team will get back to you as soon as possible. Enjoy [X holiday].
When you get this message, please call me back at [Your Phone Number]. That number again is [Your Phone Number] and ask for [Your Name]. I look forward to speaking with you, and I guarantee you’ll be glad you returned this call.”
While it may seem like a small detail, setting up an after hours announcement can help you win and keep customers. By presenting a clear, welcoming message containing relevant information about your business, you are showing callers that you value their time.
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1. Hi this is [you name], I’m either away from my desk or on the phone, please leave your name and number along with a short message and I’ll be sure to get back to you.
If you’re less than satisfied in your current phone system voicemail greetings, there is probably a decent reason why. We only employ professional voice talents because we want you provide you a highly effective and high quality recording.
This call may be recorded or monitored for quality and training purposes. If you don’t wish this call to be monitored or recorded, then please let the answering machine know when you leave your message.
Remember your voicemail greeting is a reflection of your company’s image. These few lines can leave a lasting impression to your customers. Present a professional voicemail message and it projects a professional and successful business. Visit The Voice Realm to for free voice casting or to search and hire professional voice talents directly.
Leave out excuses like “I’m probably with a client right now” or “I’m unable to answer the phone right now” – it’s obvious you can’t answer your phone if a caller is listening to your voicemail greeting!