The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details. The information in your after hours greeting should remain concise and essential to the caller's needs.
d. Utilizing Ambiguity Over Clarity: When setting up your voicemail greeting be direct and to the point. Tell callers your information, a brief greeting, and direction—i.e. “Hi, this is Jim Shamalam (from Iron Industries). Sorry I can’t take your call right now. Please leave your name number, and a brief message and I’ll get back to you as soon as possible. Thank you.” This is ideal, as you inform callers and let them know what they should do to ensure a return call. A lack of direction can lead to callers leaving incomplete messages (lacking contact or other information) or even callers hanging up without leaving a message altogether.
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Select the function you want to assign to each number or function key on the dialpad.
-…and I’ll return your call as soon as possible. I would have answered, but I was already on the phone with Bill Gates—I swear.
The script is relatively similar, but the doctor is including a good reason for not being available, so patients don’t feel like they’re being ignored. He’s also left another avenue for patients to get in touch if they need some urgent help.
Sound professional when your customers call your business number with a custom greeting and voice menu options. Keep your business running after hours with a special greeting, call forwarding, and business voicemail.
When recording, choose a quiet area, speak clearly, and use your full name (first and last).
Use these step-by-step instructions to set up your voicemail. And don't worry if you make a mistake — you'll always have the option of backing up and changing your response.
19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
You can forward all incoming calls dependent on a set of criteria that you define.
Calling your retrieval number — instead of your home phone number — is a faster way to listen to your messages remotely. You will be prompted immediately to enter your PIN and don't have to wait for your greeting to start.
Your phone system can be a powerful marketing tool for your business, and that includes your voicemail greeting. If you want to utilize this opportunity to throw in a quick humblebrag and keep callers informed of your awards and accolades, there are a few best practices, you should follow. First, keep the self-promotion brief and appropriately placed within your voicemail message. Don’t promote yourself and your products/services in the same greeting, and finally, only include current achievements in your business voicemail greeting.
Hey Lynn. It’s Sue. I wanted to chat about our dinner plans this weekend. Give me a call back when you get a moment. Thanks.
From the customer view in https://admin.webex.com, go to Services, and choose Calling > Features. 2
If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
Voicemails can give an important message or inform the caller about the receiver’s status. Thus, it is important for you to be clear while recording such messages. Here are a few examples of voicemail greetings to get an idea about appropriate messages that can be recorded the next time you leave your house or desk.