Website: https://asthedrillturns.com/2019/02/18/dental-office-voicemail-etiquette/
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
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“People often assume the voice mail lives on the phone when in fact it lives in the carrier's server. Verizon Wireless spokesman Paul Macchia said the company has a deal with CBW Productions that allows customers to save greetings or voice mails to CD, cassette, or MP3.”
Hi, you’ve reached the home of [name]. If you are calling to collect a student loan, gambling debt, or other obligation, please press 1 and hang up now. If you are selling any product or service, or requesting charitable donations, please press 2 and hang up now. Otherwise, press 3 and leave your message now. Pressing 3 is optional.
Thank you for calling Davidson Rentals. We're currently closed today and tomorrow due to the hurricane warning. We expect to reopen on Wednesday at 10 am. After hours support will be unavailable during this time period. Thank you for your cooperation.
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
-Hello. All of our operators are busy right now, but if you’ll leave your name, telephone number, a brief message, and the time you called, we’ll get back to you as soon as possible. Thank you and have a pleasant day.
I'm not available to answer the phone right now. My office hours are Monday through Thursday, 10 am to 4 pm. Please leave your name and phone number and I'll get back to you as soon as possible. Thanks. 2. Company Wide Voicemail Greeting. You want to be a little more formal when you're recording a business voicemail greeting for your company.
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Check the Enable extension dialing without requiring a menu item check box to allow callers to directly dial an extension at any time.
As greeting messages should reflect your mood and your personality, they must be recorded with utmost care and with the right choice of words. Here are a few examples which you can make use of while recording your own greeting messages.
9. Preview all messages on your phone. As mentioned earlier, your email message is most likely going to be opened first on a phone. Therefore, it’s wise to understand what your message will look like in mobile email apps. What seems digestible on a massive desktop screen often looks like _War and Peace _on a mobile phone.
Don’t leave customers and colleagues on edge. If you say you’re going to call them back, follow up. If you tend to fall behind in this area, encourage them to email you or reach out in another way. Better yet, learn how to forward voicemail to email so you can access the message anywhere.
Just because a voicemail box might allow you to drone on for a few minutes doesn’t mean you should. The most impactful voicemail messages are concise. Aim to speak for no more than 20-30 seconds. This should provide you with enough time to relay a purposeful message to your prospect without wasting their time.
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
As the COVID-19 coronavirus continues to affect businesses around the world, many offices are being forced to change their hours, reschedule appointments, and even send employees home to work.