If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
32. Hi, you’ve reached [your name] at [X company]. Our office is currently closed until [X date]. Please leave us your name and number, and our team will get back to you as soon as possible. Enjoy [X holiday].
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Website: https://tweakyourbiz.com/management/professional-telephone-etiquette-10-tips-for-answering-calls-appropriately
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
You call into a business. While you wait to get to the right person, you listen to music, information about the company and its promotions, or maybe even a recording that reminds you that your call is important to them. Most business-class phone systems come with a library of pre-recorded on-hold messages or music for you to choose from.
23. Hello, you’ve reached [X company]. We are currently closed. Our office hours are Monday through Friday, from [x time] to [x time] [time zone]. Please visit our website at [company website URL] for more information, or leave us your name, phone number, and the reason for your call and we will get back to you on [X day]. Thank you for calling [X company].
Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
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You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
Examples of Good Business Voicemail Messages. It makes a positive difference when you record a greeting message that adheres to the basic elements of good voicemail greetings. Here are some good business voicemail greeting examples: Hello, this is Jim Smith. I am currently on the phone servicing another client.
Listing Results Closed Message Phone Recording Business 48 Results Phone number Mobile phone Contact us Customer service
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
Even in the case of cold calls, you should have a reason for contacting people and name that reason. For instance, you might contact business owners if you specialize in business insurance. In the case of warm calls, you may be contacting people who visited your website or registered for a free webinar. Mention this when you call.
Written by Aja Frost @ajavuu
Recent trends in voicemail have leaned towards the desire for many individuals to relate on other forms of digital message than traditional voice mails. More individuals have not set up their voice message nor return calls in a decent amount of time. However, some voice messages even steer individuals to contact by email for a quicker response. If you still enjoy the concept and position that a voicemail box serves, you may feel compelled to add a witty voicemail greeting to your caller. The following selection has been shared by others around the global and intended to inspire you to create your own unique humorous voicemail.
You know that weird silent gap you hear sometimes when you get a voicemail? That one where the caller seems surprised? That’s a terrible way to start a message. Use dialing software that eliminates that awkward silence.
4. Remember, They Are Calling for a Reason. If someone takes the time to call and leave you a voice message, they usually have a reason that they are calling.