If it works better for you, offer your callers the option to email you, or even send over a text to a VoIP texting app, or even your personal number if you don’t mind. Many people will prefer the ability to quickly text or email, and callers will appreciate the increased level of service.
Website: https://www.garamgroup.com/tips-after-hours-business-voicemail-auto-attendant-greetings/
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Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
Website: https://purelovemessages.com/office-closed-due-to-inclement-weather-message/
After-Hours Message Script (Formal) Thank you for calling [company name]. Our offices are currently closed. For online services and more information, visit our website at [website URL]. To reach an agent, call us during business hours, Monday through Friday, 7 a.m. to 7 p.m. Or wait on the line to leave a message.
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Create up to ten dedicated conference rooms that can seamlessly connect you with remote employees or customers across the country. Reduce time and money spent on travel by allowing everyone to reach decisions faster without having to physically meet. Cost: $2.99/month
4. Remember, They Are Calling for a Reason. If someone takes the time to call and leave you a voice message, they usually have a reason that they are calling.
Website: https://purelovemessages.com/office-closed-for-holiday-message-template/
Identify Yourself—I believe identifying yourself through your voicemail greeting shows respect to everyone who calls you. It allows your callers to confirm they have dialed the right number. When people don’t include their name in their greeting, it leaves me wondering if they have something to hide. I have seen this to be true far too often.
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
Add Alternate Numbers using the search function. 6 Configure Call Forwarding for Auto Attendants
Website: https://support.microsoft.com/en-us/office/set-up-your-voice-mail-b0d849d3-dd36-46b2-b845-ab1f1a72c647
8. Full Name Is Not Always Necessary. Some people have a lot of names, and most of the time it depends where they are from. You do not need to use your full name all the time, only the one or two most common names that you use - [email protected]
In the side panel, toggle Enable Auto Attendant to off to disable the auto attendant. 4 Edit Auto Attendant General Settings
Hello, this is Joan Tracy. I’m out of the office until Tuesday, May 23rd. I’ll be sure to return your call when I get back to the office, however, if you need immediate assistance, please call my colleague Sue at 444-444-4444. Thank you.
The first impression your customers hear should be a great one. So, make a great first impression with professional greetings to welcome your callers.