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Professional development educator Dr. Ray Lauk sent us this great piece of advice, which he credits to veteran sales trainer Stan Piskorski:

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With the high volume of calls many customer service centers receive daily, it is virtually a necessity to have voice mail these days. Many people will tell you they …
If you have an assistant, include their name and contact information in your greeting. If you have a hard time delegating tasks, this is an excellent way to start building it into your processes. .

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When you have new voicemail, the Phone tab in the Skype for Business main window displays the number of your messages. See Contact Card opens the caller's contact card, which lists their phone number, email address, office location, and so on.
Website: https://asthedrillturns.com/2019/02/18/dental-office-voicemail-etiquette/

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To improve a a business voicemail greeting, keep these eight rules at the forefront of the creative process: Avoid turning customers off with overused and impersonal phrases like “your call is very important to us..." Avoid leaving customers unsure by not immediately telling them the business, department, and/or person they’ve reached. Avoid leaving customers confused with too many details and complications; just keep it simple. Avoid messages longer than 25 seconds. Do apologize for being unavailable at the moment. Do invite the caller to leave a message. Do tell the caller when they can expect a return call and actually follow through within that timeframe. Do tell the caller about any applicable alternative options of contact and information- website, live chat, email, social media, or emergency numbers. Voicemail Greetings 101
Or maybe you’ve heard the voicemails that seem to catch the caller entirely off guard. You can hear them chewing, taking a sip of water, or the classic, “Oh, um, hi.”

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Hi, you've reached Sally Smith at Example Realty. We specialize in helping you find commercial properties in Northern New Jersey. I'm unavailable to take your call, but will call you back by this time tomorrow if you leave a message with your name and telephone number. You can also email [email protected] or tweet @SallyS.

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Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.

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    Trust me when I say that hiring managers probably don’t want to hear your high school’s fight song. 2) Full mailbox voicemail. As in the situation above, a full mailbox can be really frustrating for an employer who is trying to get in touch with you. Set aside time at least once a week to make sure you clean out your voicemail.

    6.( مرحبا بكم في .JohnDoe بسبب أعمال الصيانة، لا يمكننا الرد على مكالمتكم في الوقت الراهن. يمكنكم إرسال بريد إلكتروني إلى [email protected]. سيقوم موظفونا بالرد على رسالتكم في أقرب وقت ممكن. نرجوا أن تتقبلوا اعتذارنا عن هذا التوقف المؤقت! شكرا لتفهمكم
    “Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!

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    Note: To enable visual voicemail, ask your admin to make sure you are enabled for Exchange Unified Messaging, following instructions in the Configure Skype for Business Cloud Connector Edition guide. Missed call and message notifications

    Your business depends on customer engagement, and voicemail messages are a large part of that engagement. A voicemail is nothing more than a digital recording system, where messages are stored for you to retrieve later. Voicemail allows you to be able to connect with customers while you are away or during your off-hours, where they can drop off a message while you are gone. A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone.
    A word of warning: These greetings will not do you any favors if you’re in the midst of a job hunt or work in a conservative industry. Always remember your target personas. If there’s a chance they won’t appreciate your sense of humor, opt for a straightforward greeting instead. “This is Bond. James Bond. Okay, it’s really [your last name]. [Your first name] [your last name]. I’ll get back to you as soon as I’m done helping M16 save the world — which will probably be tomorrow at the latest. Have a good day.” “Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven’t reached the Sorting Hat — it’s the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I’ll return your call as soon as possible.” “Hello! You’ve gotten the voicemail of [your name]. Leave your name, contact info, and the answer to the eternal question ‘Which came first, the chicken or the egg?’ Anyone who gets it right will receive a call back.”

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    Sound professional when your customers call your business number with a custom greeting and voice menu options. Keep your business running after hours with a special greeting, call forwarding, and business voicemail.

    37. You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you.
    To send a Voice Message, simply tap and hold on the "Voice Message" button. On iPhone, the "Voice Message" button is a microphone icon that replaces the send button on the text input bar. While recording a Voice Message, you can slide left to cancel instantly. A B C D E F G H I J K L M N O P Q R S T U V W X Y Z About US

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    NEW WOW! BUSINESS VOICEMAIL MESSAGING SYSTEM USER GUIDE With your WOW! Business Voicemail Messaging system, you can customize your voicemail options, including your greeting, personal name, and a number of settings that make using voicemail more convenient. Using your new WOW! Business voicemail service

    I’m going to ask you to consider something you probably have never given much thought to: your own voicemail greeting. You may call this your outbound greeting or outgoing message. No matter what you call it, this is what callers hear when you don’t answer your phone. Or should I say, it’s what callers are forced to listen to even though they don’t want to.
    When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.

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1. State Your Business Name. The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line.

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Using studio-grade audio recording equipment helps ensure the audio for your business voicemail greeting is clear and easy to understand, minimizing the risk of misunderstandings.

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This is not what you’re thinking. You don’t have to spend time leaving a voicemail. All you need to do is prerecord your voicemail, and you can leave them all day long with the click of a button. In fact, you can even move on to your next call while your dialing software leaves the message for you. Now that’s what we call efficiency! We’re a little biased, but Call Logic is the perfect software for these instances.

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Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.

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