14. “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
Due to the COVID-19 pandemic, I am currently operating remotely and am not checking this voicemail. Please email me at [insert your email address].
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Your voicemail recording should include several key elements to communicate with your customers. The most important parts of your greeting are: Announcement and identification (“Hello! You’ve reached [your name] with [your business’s name]”) A brief apology (“I’m sorry, but we are unable to take your call as we are [closed, assisting guests, away from the desk, etc.]”) Invitation to leave a message Information you want from them (“Please leave your name, number, and reason for calling”) Promise of a callback and timeframe (“You’ll hear from us within 24 hours!”) How to Sound Your Best
8. Outside Business Hours. What the caller hears when they call your company outside of business hours. Sample Scripts: “Thank you for calling [company name].
Thank you for calling Cutlas IT Solutions. Our office is currently closed. Regular store hours are 9 am to 7 pm, Monday through Saturday. Please leave a voicemail with your name and phone number for our staff after the beep.
A voicemail greeting is a simple message that plays before callers leave a message. It may play either when you don’t answer or if your phone is off. A professional greeting may encourage people to leave messages, which in turn makes it easier for you to get back in touch. Keeping that communication open and efficient may lead to better business relationships. It also helps you put forth a professional image for your business.
In-person service is not being provided at our campus location. The best way to connect with [insert office name] is by [insert preferred method: email, phone, other]. You should receive a reply to your inquiry within [ # ] business days.
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
5. If your claims adjuster is truly MIA, escalate it. If multiple days pass without a response or your request is urgent, you should ask to speak with a supervisor who can address your concern.
Try to avoid unnecessary phrases that only make your greeting longer, like “leave your name and number and what you’re calling about.” Most people know what “leave a message” means.
6. Full Waiting Queue Message. What the caller hears when the waiting queue is full. Sample Scripts: “We are currently experiencing high call volume. Please leave a message with your name and phone number and we will return your call as soon as possible.”
4. Hi, thanks for calling GetVoIP. We would love to help you out in anyway we can, but these Holidays are keeping us from getting anything done! We will be returning to the office after the New Year on Jan 2nd, but feel free to head over to our website GetVoIP.com to learn what you can. Happy holidays!
Hi. You've reached Teflon Carpeting. Our business is located at 103 Maple Pine Street, Atlanta, Georgia....
9.) Welcome to John Doe. Unfortunately, there is no one in the office right now. Please leave your name and phone number after the tone. We will call you back as soon as possible.
Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner.
40. Hi, I’m not in right now, but if you leave a detailed message I’ll call you back promptly.
Here is a great short example: Hello this is [first name] with {business name} in {city name} . I apologize I cannot answer the call at the moment, please leave me your name, number, and I will return the call as soon as get back to the phone. Here you have let the caller know that they have reached your business, and that you are sorry you can’t answer right away. It assures them that you are interested in their call, and that you will get back with them as soon as you can.