Ensure that calls are answered and that callers' needs are met. You can add greetings, set up menus, and route calls to an answering service, a hunt group, a voicemail box, or a real person. You can create a 24-hour schedule or provide different options when your business is open or closed.
Your voice conveys more than you may realize. We can sound bored, excited, tired, sick, relaxed, or happy just by the posture we have when we’re on a call. It’s true that when you leave a voicemail, no one will see you slumped in a chair, but they will be able to hear it. Don’t overdo it, and don’t be fake; that comes across in a message, too. Again, leave a message that sounds like it would if you were talking to someone in person. Smile, sit up straight, stand if you prefer, and feel free to use any gestures you would typically use.
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Which is why, you’ve got to put a little bit of “you” when it comes to voicemail. And the best part about all of this is, since you couldn’t come to the phone, at least the callers are having a good time listening to the message. Here are Best witty voice mail greetings ideas: My ass and I …
Hello. This is Chris. John and Mike aren’t here right now, but if you leave a message, they’ll get back to you as soon as they can.
If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it. If you're away from your office, check your voicemail remotely to keep up with incoming messages if necessary. Or get voicemail to email capabilities set up on your phone system. Thank you for calling Merlow Plumbing. We are closed for Christmas from December 24th, 2015, until January 2nd, 2016. Our normal business hours are Monday through Thursday, 8 am - 6 pm. Please leave your message after the tone. Have a happy holiday, and we look forward to seeing you in the New Year. 5. Emergency Situation Voicemail Greeting
Five out of every six phone calls go straight to voice mail. If you‘re in sales, or business of any kind, you know how frustrating this can be.
You can find more information for recording from your phone and sample greeting scripts by clicking Instructions for recording on a phone and Show me a sample script. Edit After Hours Menu Options for Auto Attendants
This is the message that your customers hear when they call after business hours. Greetings often have a short welcome message and list the menu options. The menu that you set for after hours also applies to the holiday schedule.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
Thank you for calling Cutlas IT Solutions. Our office is currently closed. Regular store hours are 9 am to 7 pm, Monday through Saturday. Please leave a voicemail with your name and phone number for our staff after the beep.
If you’re out of the office, a voicemail greeting will essentially act as the first line of communication between you and clients or potential clients. So of course, this could be a great opportunity to add a hint of personality, while of course still remaining as professional as possible. That doesn’t mean you can’t have some fun with it!
“Hi, you’ve reached [your name]. I’m away from[date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I’ll return your call when I return. Thanks and have a great day.” “Hello, you’ve reached [your name]. I’m currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,’ or looking for SPF 150 sunscreen] and won’t be back in the office until [date]. Leave your contact info and reason for calling and I’ll get in touch then.” “Hey there, this is [your name] from [your company]. I’m out of the office until [date]. In the meantime, please direct your inquiries to [coworker’s name] at [email address]. [He, she] can also be reached at [phone number]. Thank you.”
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1. Short Business Voicemail Greetings. Hi there, you’ve reached [your name] at [X company]. Thanks for calling. I'm unable to answer the phone but if you leave your name, phone number, and message.
To allow callers to dial an extension without a menu prompt, check the Enable extension dialing without requiring a menu item check box. 7
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