The easiest way to record and program professional voicemail greetings for your phone system is to write down a script. Choose someone to record your script - the one who can speak without hesitating or stuttering, has a friendly voice and can annunciate and pronounce each name and word clearly.
Create a professional image by adding a separate local or toll free business number to your existing home, office, or cell phone. Make outbound calls from your cell phone that display your business number as your caller ID.
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3. Hello, this is [your name]. I’m sorry I’ve missed your call. If you leave your name, number, and reason for calling, I’ll get back to you as promptly as possible.
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
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Due to the COVID-19 pandemic, the [insert office name] is currently operating remotely. We are retrieving voice messages on an hourly basis between 8:30 a.m. and 4:30 p.m, Monday through Friday. We invite you to leave your name and number so that we can respond to your call and will do so as soon as we are able.
The first impression your customers hear should be a great one. So, make a great first impression with professional greetings to welcome your callers.
When you answer a call, your virtual phone system will announce to you which extension the caller selected. That way, you can answer the call professionally, or send them straight to your company voicemail.
The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.
If done tastefully, you can promote your products or services on your voicemail greeting without sounding pushy. In fact, it’s a great way to keep customers up-to-date on company events, sales, and other news. Be sure to keep it short and have fun with it.
Thank you for calling Cutlas IT Solutions. Our office is currently closed. Regular store hours are 9 am to 7 pm, Monday through Saturday. Please leave a voicemail with your name and phone number for our staff after the beep.
2. Open the dial pad. Tap the dial pad icon near the bottom of the screen to bring up your phone's dial pad.
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The next key element is giving a short reason or apology for being unable to take the call. Make sure to say something quick and concise like: “We are sorry to miss your call, but we are assisting others or away from our desk.”
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6. The Technician's function code prompt repeats. Enter the desired Busy option from the table above.