Before we get into business voicemail greetings, here are some interesting facts about voicemail messages to think about. 75% of all business calls are not completed on the first attempt. 60% of all incoming calls are less important than the work they interrupt. 90% of all written messages contain incomplete information.
43. Hello, this is [X company]. We’re not able to take your call at the moment, but please leave a brief message so we can get back to you shortly.
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Due to the COVID-19 pandemic, our office is currently operating remotely. Please contact us by email at [insert office email address]
Assign different functions to each keypad number to direct your customers where they need to go when they enter a specific number on their phone. The menu that you set for after hours also applies to the holiday schedule.
Creative and Memorable Voicemail Greetings That Will Help You Stand Out from the Sales Crowd
If you are a burglar, then we’re probably at home cleaning our weapons right now and can’t come to the phone. Otherwise, we probably aren’t home and it’s safe to leave us a message.
Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
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In the side panel, click Call Forwarding. Always Forward Calls—Always forward calls to a designated number. Selectively Forward Calls—Forward calls to a designated number depending on criteria.
With so much stacked against you, why bother? Because the responses to sales voicemails are generally of a much higher quality. What you lose in response rate will be made up for in conversion rate—if you know how to leave quality messages, that is.
You've reached Big Apple Cleaners. We are currently closed. Our regular business hours are from 9 am to 9 pm, Monday through Friday. If you would like to leave a voicemail, please include your name and phone number, and we'll respond to you as soon as possible. Thank you and have a nice day.
Our voice mail greeting can provide you a professional image, separating you from your competitors.
You may also email us at [email]. If you would like one of our team members to call you back, please leave your full name, contact info and number after the beep. Good to hear from you!”
Note: I have several lessons about communicating on the telephone that may be useful to you:
You can choose where you would like to store your voicemail and fax messages—in the Calling User Portal or to a specified email address as a .tiff file. 1
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6. Keep Your Recording Up to Date. If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion.