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2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.
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Record greetings and voicemail yourself or have one of our human voice talents do it for you.
For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency. Those aren’t traits that any business wants to associate itself.
You might also consider giving them the option to skip your voicemail message completely by pressing another key (again, check with IT). You also want to make callers aware what you will return their call, instead of telling them that you will try to return their call--and let them know when you are likely to do it, if possible. If necessary, provide additional or emergency information in your voicemail greetings. My dentist, for example, lists his cell phone number for emergencies.
Voicemail greetings can include any information you’d wish to convey, such as special sales, bargains, alternate phone numbers to use, or your company’s normal working hours.
From the customer view in https://admin.webex.com, go to Services, and choose Calling > Features. 2 3
If you have an assistant, include their name and contact information in your greeting. If you have a hard time delegating tasks, this is an excellent way to start building it into your processes.
When you speak into your phone, do not speak directly into the mouthpiece. If you do, you will likely create “popping” and “hissing” noises when you pronounce words that have the letters “p” or “s” in them. Be sure to speak across the mouthpiece and not directly into it.
For extension voicemail, extension users can choose how to play greetings in different presence: Default greeting: Play a greeting for any presence that doesn't have a personal greeting. Presence greetings: Play a personal greeting for each presence (available, away, do not disturb, lunch break, business trip, and off work).
Make it as easy as possible for your prospects by including your phone number near the beginning of the message, then repeating your contact information near the end for good measure.
Hi. You've reached Teflon Carpeting. Our business is located at 103 Maple Pine Street, Atlanta, Georgia....
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
10. Avoid using the words "easy" and "hard" at work, and instead use "straightforward" and "challenging." "A good friend of mine recently called me out for saying something was easy.