If you’re going to be out of the office on holidays or vacations, make that known in your voicemail so customers don’t think they’re getting ignored. Nothing is more frustrating to a customer than when they can’t reach you and assume you’re ignoring them.
Now that the importance of having current and applicable voicemail greetings has been established, the big question of how remains, right? How does one create this stellar voicemail selection and improve their business voicemail greeting?
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Hey Lynn. It’s Sue. I wanted to chat about our dinner plans this weekend. Give me a call back when you get a moment. Thanks.
I have reviewed before but actually decided to take the time to speak up again! I have now been using YouMail for several years and 2 phones and can honestly say that that I continue count on it and am very happy. Once, a long time ago, I did have one problem with calls not being answered, but contacted support and was quickly provided an updated forwarding number which cured the issue. You might note also that I said "quickly" and I am using the free version with no promise of preferred support :-)
Importance of voicemail for customers. With businesses expanding their global reach, the volume of calls that customer support desks receive …
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Happy [Monday!] You’ve reached [Jessica on the Business Development Team at LinkedPhone]. I’m presently out of the office [for a meeting until late this afternoon]. Please include your name, number and the reason for your call and I’ll get back to you ASAP. Thank you and have a fantastic day!
I know that in some cases you’re going to have a budget you have to work with for your voicemail greeting ideas. If you are looking to hire a voice talent chances are you have a budget in mind.
3. “You’ve reached [company name]. We can’t take your call right now, let us call you back! Please leave us your name, number, the reason for your call and the best time to call you back – we don’t want to miss you again. Talk to you soon.” Let your callers know that you don’t want to miss the chance to speak with them by asking for a convenient time to call them back.
Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.
* Automated TXT replies make missed callers to your main phone or second number feel less ignored and less likely to call a competitor.
Website: https://www.mightycall.com/blog/thanksgiving-voicemail-greetings-for-business/
Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
-Hello? Oh hey wait a minute I can’t hear you… Sorry, hold on… Nope, still can’t hear you. You want to know why? Because I’m not here right now. So leave a message at the beep.
Hi, you’ve reached Eliza Day, Founder and CEO of Green Truck Engines. I’m sorry to have missed your call. Please leave your name, phone number, and business name, along with a brief message at the tone. I’ll be sure to return your call within twenty-four hours. Have a nice day! Hi, this is Angie Kinney with Harper Collins.
3. Communicate with non-English speaking customers. Most claim adjusters are not multi-lingual, and many insureds don’t speak English, which can lead to frustrating experiences.
Remember that the speed of your words can negatively impact your message as well. "If you have to rush to get a message into the amount of time allotted for a voicemail message, you’re saying too much," DeCesare advises. "Say less and slow down. You want them to feel that talking to you will make their lives less stressful. If you're frantic and mumbling on the phone, it gives them a foreshadowing of what it will be like to work with you."