Professional development educator Dr. Ray Lauk sent us this great piece of advice, which he credits to veteran sales trainer Stan Piskorski:
When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
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Thank you for calling Dennis Academy of Barbering. Please listen to the following options. If you would like to speak to the Administrator, press 1. To speak to the Financial Aid Department , press 2. To speak to Mr. Dennis, press 3. Or press 0 for Hours of Operation.
Website: https://www.macrynvoicegreetings.com/macryn-voicemail-greetings-sample-scripts/
On the Business Hours Schedule page, assign an existing Business Hours schedule in the Select an option drop-down, or create a new schedule. Click Next. 5
9.( مرحبا بكم في .JohnDoe للأسف، لا يوجد أحد في المكتب في الوقت الحالي. يرجى ترك اسمكم ورقم هاتفكم بعد سماع الرنة. ونحن سنعيد الاتصال بكم مرة أخرى في أقرب وقت ممكن.
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
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Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?
3. Communicate with non-English speaking customers. Most claim adjusters are not multi-lingual, and many insureds don’t speak English, which can lead to frustrating experiences.
The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.
Thank you for holding, we appreciate your patience! Our staff is working hard to return to the line as promptly as possible. Thank you.
If you do not want to use your voicemail and would like to turn it off, please contact us to remove the service from your number. At this time, there is no self-service option for turning off voicemail.
Motivation: The aim of a professional voicemail is to keep the caller on the line long enough to listen to your message. You do that by motivating them enough to listen and leave their message.
I can’t come to the phone right now because I’m down in the basement printing up a fresh new batch of 20 dollar bills. If you need any money, or if you just want to check out my handi- work, please leave your name, number, and how much cash you need after the tone. If you’re from the Department of the Treasury, please ignore this message.