The phone you use to record your greeting – and your surrounding – can turn your carefully scripted greeting into an unprofessional mess. Background noise is terribly distracting, so choose a quiet room or parked car to make your call. Landlines, or a “wi-fi enabled” cellphone call, can provide much better connection quality than a standard cellphone. If you must use a cell phone, be sure to use a high-quality headset for the best clarity.
If it works better for you, offer your callers the option to email you, or even send over a text to a VoIP texting app, or even your personal number if you don’t mind. Many people will prefer the ability to quickly text or email, and callers will appreciate the increased level of service.
.
* Give callers the experience they deserve with special personalized voicemail greetings only they hear.
Mark Christiansen has been the trusted voice of many Fortune 500 Companies, and thousands of small businesses for voicemail.
Website: https://tweakyourbiz.com/management/professional-telephone-etiquette-10-tips-for-answering-calls-appropriately
In the side panel, under Business Hours Auto Attendant click Schedule.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"
Here’s another funny one for those times you really want to lighten the business mood:
-This is you-know who. We are you-know-where. Leave your you-know-what you-know-when.
Need help recording a professional sounding greeting for your business? Contact us with your pre-written script, and a member of our voice talent team will be happy to record it for you for free.
* Need a second phone number or second line? How about several? Pick a vanity number or a local number from nearby area codes for your business, side hustle or classified listing.
If you've found this article useful please Tweet
Miss a call? Have your voicemails sent to your email inbox and/or smartphone app. You can also log into your account and view your complete call logs: missed calls, voicemail, faxes etc.
2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
Have you ever stopped to hear the following, ‘’Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
If your recording is vague, confusing, or drags on, customers will lose interest and hang up the phone instead of leaving a voicemail message. To help you create an effective after hours announcement, here are some best practices and sample scripts you can employ.