Website: http://www.eyesonsales.com/content/article/sounding_more_natural_on_the_phone_tips_that_will_lead_to_sales/
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
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1. Choose a Desired Email Service Provider. Like I said, if you don’t want to invest in a professional domain, you need to register your email IDs through email service providers like Gmail, Outlook.com etc.
Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
With UniTel Voice every number on your phone system doubles as a fax line. Your customers can call or fax your number. You receive incoming faxes as an email PDF attachment and you send faxes by logging into your account.
A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished call experience, the greeting should reflect who the client is calling – whether a general business number, department, team, or individual – and when the customer can expect the call to be returned.
Turn this feature on via the account center to hide your name and number on all calls you make. You can also hide your number on a per-call basis by dialing *6 7 before making a call.
Here, the DUI lawyer ensures the clients are assured of help at the earliest and to tackle emergency situations he/she offers an alternate number.
Don't know how to upload your greetings? No problem! Our VIP Concierge service will hold your hand and get you up and running in no time. Ask us for more info.
9. Hi, this is [your name], [your job title] at [your company]. I’m currently away from my desk, but please leave a message with your name, number, and reason for calling so I can get back to you in a timely manner.
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Here is a great short example: Hello this is [first name] with {business name} in {city name} . I apologize I cannot answer the call at the moment, please leave me your name, number, and I will return the call as soon as get back to the phone. Here you have let the caller know that they have reached your business, and that you are sorry you can’t answer right away. It assures them that you are interested in their call, and that you will get back with them as soon as you can.
* Add an auto attendant, virtual receptionist or e-receptionist with menus so callers can press a key to connect their call to a partner, assistant or any other phone number.
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The above section details types of phrasing to avoid; however, it doesn’t detail what users should NOT say on their greeting. Though this is a bit loaded, as there are hundreds of combinations of things one shouldn’t say, there are some key components users should ALWAYS avoid. a. Forget About Slang: You should strive to be as professional and welcoming as possible in your greeting. While this may steer you towards using slang, in an attempt to make callers comfortable, it’ll most likely work against you. As a professional, your demeanor, tone, and speech should be clear cut and well articulated. Using slang undercuts this and works against you. b. Don’t Even Think About Profanity: This is a no-brainer. Never, under any circumstances, curse in your greeting EVER! c. Keep Your Sentences Clean, Don’t Ramble: Introduce yourself and give your caller specific direction. Avoid long diatribes detailing tangent thoughts. Keep it simple and quick. d. Always Return Your Calls: It’s important for callers to feel they are valued. Nothing dissolves this quicker than a greeting that doesn’t stress this. For example, “I’ll call you when I can,” “If I don’t return your call, please call back”—these phrases are terrible and completely destroy any good will you may have with a caller.
The number you have xxx-xxxx (your number) has been changed, the new number is xxx-xxxx (again, your number). CULATA!
70% of local searches online result in a phone call; In 2014, 80% of callers sent to voicemail said they do not leave messages because they don’t think they’ll even be heard. If you want your voicemail greeting to work for you and not against you, it’s …