5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.
If you’re an entrepreneur or small business owner who’s debating the benefits of getting a voicemail greeting, keep reading!
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Responding to voicemails is time-consuming. Fortunately, with the right greeting, you might be able to save yourself some hassle. If you don’t have an auto attendant, you can give callers the information they are looking for with your voicemail greeting. Of course, this means that your greeting may be a little lengthy, but that can work in your favor as callers will only stay on the line to leave a message if they still need assistance.
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Voicemail greetings should be professional, but the structure can vary depending on the situation. Here's a sample voicemail greeting script: " …
Record a personalized greeting, up to 3 minutes long. A common template you can follow is: "You've reached [name]. We can't get to the phone right now, but if you leave a message, we'll call you back."
-(Very long pause) Wait! Please don’t hang up! I want to hear what you have to say.
Our voice mail greeting can provide you a professional image, separating you from your competitors.
With call forwarding, you and your employees can be reached on virtually any telephone in the world whether on your cell, in the office, or at home. You can ring multiple phones in any order, anywhere.
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Happy Independence Day from Yu Orthodontics! We are closed from the 4th thru the 6th in celebration of the 4th of July holiday. Our office will reopen at 8 am on Monday, July 9th. If you have an emergency, please hang up and dial 911. If this is an urgent matter and you cannot wait to speak to the doctor when we when we are open, please call Dr. Yu directly at 555-4010. If you are calling to inquire about services or schedule an appointment, please leave a message, and we will return your call on Monday. Thank you and have a fun, safe holiday!
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Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
If you need more information about our professional voicemail greetings, contact us now and let’s get things started.
39. Thank you for calling. I apologize for missing your call. I’m busy right now, but if you leave your name, number and message, I will return your call as soon as possible.
After-Hours Message Script (Formal) Thank you for calling [company name]. Our offices are currently closed. For online services and more information, visit our website at [website URL]. To reach an agent, call us during business hours, Monday through Friday, 7 a.m. to 7 p.m. Or wait on the line to leave a message.
Hello. You have reached [Name]. I apologize for not being able to answer your call at the moment. However, if you leave your name, number, and a short message, I’ll make sure to contact you when I return.