When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
If you’re using something similar to the ones above, you’re missing a strategic advantage that would be memorable, impactful, and potentially valuable to your callers.
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We are here to help your approach to sales, how you interact with others, and how you perform and execute Influencers Invited Leave Voicemail Messages That Get Returned Sales Training 101
Of course, your phone rang because someone wanted to get in touch. They got your voicemail because you were busy or just not there. If you section off a block of your day to check voicemails, let the caller know so they can expect a time for you to return their call. People will leave more details if they know someone will check it later.
Recognize Their Need. When someone calls your business, the voicemail should give them a sense of validation. This means that your voicemail should extend gratitude for their interest in your business, or an apology for not being there to answer your call. These two simple courtesies can go a long way in the creation or establishment of client/business trust. Make it Informative for the Caller. Your voicemail must include all the information the customer will need for your particular business. For instance, if you’re a brick and mortar establishment, it’s wise to include your store hours. It’s also a good idea to leave them an alternate way to contact you, especially if it’s after hours. After all, you don’t want to miss just one potential customer. Here are some suggestions for elements to include in your voicemail: Business name Hours (if brick and mortar) Alternate method of contact, such as email Your name
There are many times during a busy work day that you will have to be away from your phone. Meetings, lunches, bathroom breaks and more. 5 Not available to answer the call voicemail scripts and demos
The pet care service providers get calls from pet owners at odd hours or when they are busy attending to their chores. So, resorting to voicemail services is necessary for such businesses. Below is an excerpt from a voicemail for a pet service entity:
Since a majority of your calls will go to voicemail, it’s essential to have more than one message to leave. If you repeat the same message over and over, it seems like you don’t care enough to put some effort into attracting the prospect. It doesn’t need to be significantly different than you first message, but it should be different enough to be noticeable and so it doesn’t just sound like boilerplate language.
Every system is different. Let us know what file format you require your recordings in and we'll deliver them ready for upload into your cloud or on-premise system.
Recording All Calls (Disclaimer) Thank you for calling [agency name]. This phone call may be recorded for training and quality purposes. After-Hours Greetings. A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon.
Custom voicemail greetings are essential. If you don’t have one, it makes your business look unprofessional and a little robotic. Be sure to include something that people will want to hear when they’re calling your business. Inspirational voicemail greetings mean a lot ot your callers, it lets them know you care. When it comes to business, voicemail is the most important form of communication.
Thank you for calling ABC Company. We are currently closed for the holiday. Our normal business hours are 8 am to 8 pm, eastern time, Monday through Friday. Your call is very important to us. Please leave your name, phone number, and a brief message regarding your call. We will return your call on our next business day. Thank you.
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you.
2. Hello, you have reached the office of [your name]; I will be out of my office starting on [date] and will be returning on [date]. You can call me when I return or leave a brief message. If this is an emergency I can be reached on my cell, which is [your number].
Sample Phone Scripts. After Hours Voicemail for a Small Business: Thanks for calling (our company). The office is currently closed. Office hours are 9am to 6pm, Eastern Time. Please leave a message at the tone and we'll call you back on the next business day. Thank you. Voicemail Script: You have reached (your business name).
Whatever holiday voicemail greeting for business you decide to create for your office will definitely fall on your own personality, taste and environment. Just remember to follow some simple rules and to remain professional, you wouldn’t want to scare callers away without even a chance to speak to them directly! The Holidays offer a unique opportunity to extend the person ability of our greetings even further, and you never know, might just help you land your next deal.