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People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
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2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.
Note: Voicemail (APMAX) was available for all MN, ND and SD markets prior to September 2019. Starting in September 2019, we started migrating any new business lines to our latest platform. Sioux Falls, SD: September 23, 2019 West Fargo, ND, and Moorhead, MN: October 31, 2019 All remaining SD, ND and MN Markets: January 22, 2020 How To Leave Professional Voicemail Choose words and expressions that complement your business, brand and industry. As an example, a construction company would use words and expressions that convey high quality and solid workmanship; while a florist would use sensory descriptions that arouse smell and beauty.
Business voicemail greetings are rarely thought of as a prime way to connect with customers. But just because you're not available doesn't mean you can't make a positive impression on your customers when they reach your voicemail box.
6. "You have reached [your business' name]. We are currently closed. Our normal hours of operations are [your business' hours] from [your business' open days]. We are closed on [your business' closed days]. Please leave us a message with your name, number, and any other necessary information, and we will return your call when the office reopens.
Backed up copies of your voicemails, stored online, and always accessible to play and download. Peace of mind knowing your messages will always be safe. Affidavit of Authenticity
2.) Herzlich willkommen bei der Mustermann GmbH. Leider rufen Sie uns außerhalb unserer Geschäftszeiten an. Persönlich erreichen Sie uns Montags bis Freitags von 8:00 bis 18:00 Uhr, Samstag von 9:00 bis 16:00 Uhr. Gerne können Sie uns eine Nachricht hinterlassen, oder Sie schreiben uns eine Email an: [email protected]. Wir werden uns dann umgehend bei Ihnen melden - Vielen Dank.
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Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
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It’s important that your voicemail makes a good impression and conveys professionalism to anyone who calls. Here at UniTel Voice, we specialize in helping business owners set up a virtual voicemail system that not only helps them sound professional but also keeps them connected with voicemail-to-email and voicemail transcription (voice-to-text) technology.
Since a majority of your calls will go to voicemail, it’s essential to have more than one message to leave. If you repeat the same message over and over, it seems like you don’t care enough to put some effort into attracting the prospect. It doesn’t need to be significantly different than you first message, but it should be different enough to be noticeable and so it doesn’t just sound like boilerplate language.
Here is a great short example: Hello this is [first name] with {business name} in {city name} . I apologize I cannot answer the call at the moment, please leave me your name, number, and I will return the call as soon as get back to the phone. Here you have let the caller know that they have reached your business, and that you are sorry you can’t answer right away. It assures them that you are interested in their call, and that you will get back with them as soon as you can.