1. Eliminate voicemail and phone tag. Adjusters spend significant time in their day listening to and leaving voicemails and then waiting for insureds to return their calls.
Whether you recognize it or not your recorded voicemail greeting makes an impression on everyone who hears it. A professional greeting can make a positive impression, a goofy greeting can make a negative impression and an automated greeting could be viewed as impersonal and inconsiderate. In this lesson I will share some basic things you can do to record an impressive voice mail greeting.
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Thank you for holding, we appreciate your patience! Our staff is working hard to return to the line as promptly as possible. Thank you.
4. Vacation Day Voicemail Greeting. If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it.
1. Personal Business Voicemail Greeting. Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them.
5. If your claims adjuster is truly MIA, escalate it. If multiple days pass without a response or your request is urgent, you should ask to speak with a supervisor who can address your concern.
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9. If you're confused about something in a meeting or an email, ask, "Am I correct in understanding that..." instead of staying silent or saying, "I don't get it."
2. Offer clear options. For many small businesses, the phone announcement will typically send the caller straight to a voicemail box. For larger organizations, you may decide to direct callers to a phone menu with options or forward the call to an external destination.
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4.) Bem-vindo a John Doe. Você pode nos contatar durante o horário comercial de segunda a quinta-feira das 9:00 horas ao meio-dia e das 14 horas às 16:00 horas, e sexta-feira das 9:00h ao meio-dia. Você também pode nos dizer o seu pedido por e-mail [email protected] que iremos retornar para você o mais rápido possível - Obrigado.
Find out WHY a professional voicemail greeting is so important: Why You Must Have a Professional Voicemail Greeting. Hello, thanks for calling (name), I’m unable to answer your call at the moment. Please leave a message and I’ll return your call as soon as possible. Thank you.
Hi! John’s answering machine is broken. This is his refrigerator. Please speak very slowly, and I’ll stick your message to myself with one of these magnets.
Do you ever get those voicemails that sound completely unprofessional? There’s a long pause before the person starts talking, and even then it’s usually a questioning, “Hello?” They aren’t sure if they’ve reached a real person or a voicemail. Another pause, then a lengthy message that never gets to the point.
SMALL BUSINESS VOICEMAIL IS A STANDARD FEATURE WITH A PBX PHONE SYSTEM. AccessDirect is a voicemail service provider committed to providing advanced and affordable phone features for small and medium businesses at a reasonable rate. The voicemail service comes standard as part of all our PBX phone systems.
Want some sample business voicemail messages? Below are 21 pre-recorded business voicemail greeting examples to get you started. You’ll find voicemail examples for your business’s main phone number, your direct business line, your after-hours (or non-business hours) voicemail, some holiday-specific greetings, and your customer service line. Even better, all these voicemail greetings are free and you can download the voicemail’s mp3 file!
“Hi, this is [name]. I’m either on another call or am away from my desk. Please leave your name, contact details, number and your reason for reaching out and I will get back to you as soon as possible. Thank you for calling.”