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If you’ve been following along with my series of articles on phone skills (Have You Heard of the Telephone?, If They Aren’t Available, Should I Leave a Voicemail?, “I’d Call My Prospect, But I Don’t Have Their Number”, How to Get Past the Receptionist, Answer the Phone!) by now you should be well on your way to mastery of the single greatest sales tool ever invented: the telephone.
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Turn this feature on via the account center to hide your name and number on all calls you make. You can also hide your number on a per-call basis by dialing *6 7 before making a call.
Your business depends on customer engagement, and voicemail messages are a large part of that engagement. A voicemail is nothing more than a digital recording system, where messages are stored for you to retrieve later. Voicemail allows you to be able to connect with customers while you are away or during your off-hours, where they can drop off a message while you are gone. A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone.
The most professional voicemail message should include a formal tone and specific instructions. For example, you may say “Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.”
In case you avoid answering phones at your desk, have a voice message ready. When recording such a message on the phone, keep it short, sweet, and to-the-point. If you are working at a place where direct interaction with clients is required, you might get pesky calls or bulk messages (e.g., orders, requests, contest-entries, etc.).
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow.
We believe in providing you with the best socks you've ever worn. Leave a message so we can keep you socked up! 3. Have Some Fun. Oftentimes, your voicemail greeting is the first impression a caller gets of your personality, your brand, and your business. And as the old adage reminds us, first impressions are everything.
2. Professional voicemail greetings for your business cell phone number. It’s a good practice for each of your team members to have their own personal business phone numbers.
04You have reached the offices of [your company/business]. Our representatives are all currently engaged. If you leave us a message with your name and number, we will get back to you in the earliest possible time. Thank you for calling and have a good day. Lines can often get busy for companies that have several representatives. This reassures clients that someone will get back to them once they are free.
Do you have an underperforming inside sales team? Talk to Mike to see how he can help you and your team reach your revenue goals. To learn more about Mike, visit his website: http://www.MrInsideSales.com The Ultimate Guide to Asking Open-Ended Questions on Sales Calls Is Your Customer's Relationship with Change the Reason You're Missing Your Sales Goals? What the NFL Can Teach You about Your Inside Sales Team Appointments and Presentation Tips Counseling / Coaching Customer/Client Support Getting Started in Sales Hiring and Retention Interviewing Techniques Leads and How to Find Them Offers, Campaigns and Promotions Opportunities from Corporate Members Sales Tools and Sample Documents
Sounding professional on the phone is extremely important for a variety of reasons. It is especially important if much of your business is conducted over the phone. In this case, it is essential that you know how to maintain professionalism, since it will give a good impression of your abilities and skills.
Oh lord…is it you…again? Well, if you must, leave a name and number after the beep. I’ll try to return the call, if I can stand it, that is.
19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
My friends are always asking about how my voicemail knows and addresses them by name when they call! Hard to believe that all of this is free!! One of my favorite features allows setting the greeting to the wonderful " doo doo doo we're sorry, you have reached a number that is disconnected or no longer in service ......" I set this for every number that calls offering me junk that i do not want and I swear it gets my number removed from their lists a lot faster than requesting to be placed on their do not call... ever did!
34. Hello, this is [your name]. I’m currently out of the office celebrating [X holiday]. I’ll be back on [X date], so leave a quick message and I’ll be sure to return your call when I get back. Have a happy [holiday]!
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