Keep callers engaged while they are on hold or waiting to be transferred. Make custom announcements or sales while your callers are waiting to speak to you.
Call scheduling (or After-hours mode) lets your callers hear your custom main greeting when you're open, and an alternate greeting after hours. You can customize your hours of business for every day of the week. Never close your business again.
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Mobility is at the core of our virtual phone system, which means it’s designed for the way you work — no matter where that is. You can stay connected to your team and your customers from your personal smartphone or any VoIP device with UniTel Voice Office™.
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
Here’s another funny one for those times you really want to lighten the business mood:
The alternative is simple: Provide in your voice message a phone number and refer the caller to an assistant, a colleague, a cell number—any way of expediting their quest. Help your caller to reach someone who can, in your absence, be helpful and succeed in keeping the business. And remember to update your voicemail message when appropriate.
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Before we get into business voicemail greetings, here are some interesting facts about voicemail messages to think about. 75% of all business calls are not completed on the first attempt. 60% of all incoming calls are less important than the work they interrupt. 90% of all written messages contain incomplete information.
1. Hi this is [you name], I’m either away from my desk or on the phone, please leave your name and number along with a short message and I’ll be sure to get back to you.
Due to inclement weather conditions, our offices will be closed on (Date). We will reopen for normal business on (Date) or as weather permits. Please be aware that we cannot bind coverage by phone, fax, or email. ----- This message is from the Human Resources Department. Due to the inclement weather our offices will be closed today, (Date).
Thanks!”“Hello, you have reached [Name] at [Company]. I am out on maternity leave until [date]. You can leave a message and I will call you back when I return, or you can call [Name] at [extension] for immediate assistance in the meantime. Thank you!”. 6. Transitional Voicemail Greeting Samples.
Some phone systems allow employees to specify a primary greeting and set secondary messages to cover absences or vacations. When creating an individual voicemail greeting, clearly identify yourself, your role, and your company, and let the caller know when you will be able to return their call.
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37. You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you.
Auto-attendant Script for After-hours Calls. Most business phone systems let you set working hours. If a call happens outside normal business hours, you can create a specific auto-attendant that’ll handle those calls with an alternative greeting message and menu options.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
Hey, not here right now and not really interested in who this is, I’m out on a wilderness retreat learning about the importance of making connections.