Know when it’s a customer calling, so you can answer professionally. Can’t take the call? Forward your business calls to a colleague, or send the caller to a professional unavailable greeting and company voicemail.
For example, a message like, “Hi, this is Jim. You know what to do.” Well, not everyone is going to know what to do—i.e. they won’t leave you inclusive information. Additionally, they may not leave you a message at all. Aside from this, humor can again be detrimental to your message, this time lending itself to ambiguity and costing you clarity. For example, if a message read, “Hi this is Jim, sorry I can’t answer your call right now. Please leave your name and number and I’ll call you as soon as I can, but you already knew that right? Do I need to tell you what to do?” This is worse than the previous example as this is confusing and can also come across as rude and unprofessional. Complicating a greeting with phrasing like this is sure to cause some harm. e. Ignoring Personality & Identity: Don’t use computer generated greetings. Some users leave default messages (‘you’ve reached the voicemail box of 777-777-777, please leave a message). Believe it or not, even this can cause problems. Callers may be unsure if the voicemail box belongs to you; therefore, they don’t leave a message. Also, some may even be uncomfortable leaving information through a message in a nameless voice message box. As such, impersonalization can cause ambiguity, which again can hurt the effectiveness of your voice message system. This doesn’t mean you have to make an elaborate greeting if you don’t want to, just insert your voice and name so at least callers know they’re calling the right person.
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“Hey [Prospect's Name], this is [Your Name] from [Your Company Name]. I have a question for you. Please call me back at [insert phone number].”
Setting the standard of professionalism in everything we do is our commitment to you. We pride ourselves in the care and attention given to our clients. We will give you the same courtesy and concern when we return to the line.
The Best Professional Voicemail GreetingsCheck out our tips on making sure your voicemail is ready for your next missed call!
-…and I’ll return your call as soon as possible. I would have answered, but I was already on the phone with Bill Gates—I swear.
Five out of every six phone calls go straight to voice mail. If you‘re in sales, or business of any kind, you know how frustrating this can be.
7. Avoid Anything Unprofessional. Everyone has a private life. Would you be willing to receive personal information to your business mailbox and vice versa?
Do you have an underperforming inside sales team? Talk to Mike to see how he can help you and your team reach your revenue goals. To learn more about Mike, visit his website: http://www.MrInsideSales.com The Ultimate Guide to Asking Open-Ended Questions on Sales Calls Is Your Customer's Relationship with Change the Reason You're Missing Your Sales Goals? What the NFL Can Teach You about Your Inside Sales Team Appointments and Presentation Tips Counseling / Coaching Customer/Client Support Getting Started in Sales Hiring and Retention Interviewing Techniques Leads and How to Find Them Offers, Campaigns and Promotions Opportunities from Corporate Members Sales Tools and Sample Documents
Website: https://www.rightinbox.com/blog/ideas-for-creating-a-professional-email-address
Voicemail is a service that lets callers leave a voice message for you if you aren't available to answer your mobile phone. There are both free and paid Voicemail options to choose from.
Get a Professional sounding personal voicemail for your cell or home phone. I can voice the greeting, and then with your info I can place it on your phone or system. When your business is on your own personal cell phone, you need to sound professional when you can’t get to the phone
“Hi, this is [name]. I’m either on another call or am away from my desk. Please leave your name, contact details, number and your reason for reaching out and I will get back to you as soon as possible. Thank you for calling.”
31. Hello, you’ve reached [your name]. I’ll be out of the office from [start date] to [end date]. Please leave a message and I’ll return your call upon my return. Alternatively, you can email me at [email address] or call [name] at [phone number] for immediate assistance. Thanks for calling!
Website: https://www.macrynvoicegreetings.com/macryn-voicemail-greetings-sample-scripts/
You know that weird silent gap you hear sometimes when you get a voicemail? That one where the caller seems surprised? That’s a terrible way to start a message. Use dialing software that eliminates that awkward silence.
I'm not available to answer the phone right now. My office hours are Monday through Thursday, 10 am to 4 pm. Please leave your name and phone number and I'll get back to you as soon as possible. Thanks. 2. Company Wide Voicemail Greeting. You want to be a little more formal when you're recording a business voicemail greeting for your company.