https://www.universalclass.com/articles/business/customer-service-using-voice-mail-and-taking-messages.htm
The next key element is giving a short reason or apology for being unable to take the call. Make sure to say something quick and concise like: “We are sorry to miss your call, but we are assisting others or away from our desk.”
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This script comes from Donato Diorio and it's quite simple and to the point. But it still does a great job of highlighting prospect benefits and the follow-up plan.
Ideally, a business should have a complete set of messages for every phase of their call flow from beginning to end. While voicemail greetings are an important part of the phone system, there need to be recordings for everything leading up to the voicemail as well (assuming there are other steps in the call flow).
As you can see by reading our article on how to write the best voicemail greetings, they’re a bit more complex than one might imagine. There are important elements that cannot be left out, as to do so could cost you valuable business contacts. We realize this, so have included a selection of more funny, professional, and personal greeting examples, in MS Word and PDF format. By using these voicemail greetings, you’ll be well on your way to craft a greeting that will be pleasant to hear, provide the correct information, as well as requesting the correct information.
Website: https://autoclaimsadjuster.wordpress.com/2011/10/08/an-adjusters-voicemail-greeting-and-why-its-not-important/#:~:text=Most insurance companies require their adjusters to have,of so and so, please leave a message.”
Hi, we aren’t in at the moment, if you are trying to sell us something please start speaking now and hang up at the beep, everyone else start speaking at the beep and hang up when you’ve finished.
10. Hello, you’ve reached [your company]. We’re sorry to have missed your call. Please leave a brief message including your name, number, and reason for calling and a member of our team will get back to you within one business day.
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Custom Greeting—Upload an audio file, or record a greeting using the recording function.
Website: https://www.att.com/ecms/dam/att/smb/help/pdf/ATTPhoneforBusinessVoicemailUserGuide3.6.2020.pdf
Before moving on to learning about voicemail message templates, let’s learn some tips to effectively take phone messages. Tips for Taking Phone Messages Effectively Creating a phone message template is the first step in starting a good phone communication procedure – but it doesn’t stop there.
Of course, your phone rang because someone wanted to get in touch. They got your voicemail because you were busy or just not there. If you section off a block of your day to check voicemails, let the caller know so they can expect a time for you to return their call. People will leave more details if they know someone will check it later.
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The after-hours greeting is what callers hear when they reach your business after it has closed. You can record your after-hours greeting yourself or have one professionally recorded using UniTel Voice's free Voice Talent Studio.
– Driving to the day care center to pick up Tracy. Leave a message if it is urgent or I shall return your call in a little while.
Your voicemail greeting can make a positive or negative impression on people. By considering your target audience and tone, you should be able to keep it positive. Length: Don’t make people wait minutes to leave a message. Apologies: If people expect your to be available, apologize for missing their call. Set expectations: Let people know when they may receive a callback, but be realistic. Accuracy: If you change your voicemail for things like holidays, be sure to update it when needed. How do You Set Up a Business Voicemail?