Make sure the recording is understandable Out of all your clients, the older ones are most likely to make an appointment by phone – that is why you have to be especially well-articulated when recording your message. There is nothing worse than a voicemail greeting that is unintelligible – avoid background noise as well.
Hi, you have reached Angela, Senior Recruitment Specialist. If you are calling to inquire about the status of your application, you can access that information by logging into your account on our online portal, where you applied. Due to the high volume of applications we receive, it is not possible to respond directly to all applicants, only to those whose candidacy is being pursued. For additional information on our recruitment process and what you can expect, please review the FAQ page on our website. If you need immediate assistance, please call back and dial extension 6 for the Human Resources receptionist, or you can leave a message, and I will return your call. Thank you.
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To allow callers to dial an extension without a menu prompt, check the Enable extension dialing without requiring a menu item check box. 7
On the Holiday Schedule page, assign an existing Holiday schedule in the Select an option drop-down, or create a new schedule. Click Next. 6
What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
Call your home phone number. Depending on your location, you can press #, * or 2 to interrupt the greeting, and then enter your PIN. Follow the prompts to listen to your messages.
Voicemails don’t necessarily have to be monotonous or extremely jazzy or funky. What you’re looking for is a balance between the two. Whenever I call someone and their voicemail greeting is playing, it tells me a lot about who they are, as a person. Which is why, you’ve got to put a little bit of “you” when it comes to voicemail. And the best part about all of this is, since you couldn’t come to the phone, at least the callers are having a good time listening to the message.
That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
Give your callers something to talk about with their friends and colleagues. Give your callers something that would make them want to tell their friends to call and listen to your greeting. Give your callers something to smile about. Give them something to think about. Give them something creative. Something smart. Something…you. “Hi, it’s Bob Johnson. I’m either away from my desk or on another line. Please leave a message and I’ll get back to you as soon as possible.” “Hi, it’s Mary. Today is Monday, and I’ll be in meetings until 11am and then on sales call until early afternoon. Please leave me a message and I’ll return your call then.” “Hi, it’s Jane. I can’t get to my phone right now. But if you leave me a message I’ll call you back as soon as I can.” “You’ve reached John’s voicemail. I’m away at the moment, so please leave me a message. If you need immediate assistance, press zero for the operator.”
9. If you're confused about something in a meeting or an email, ask, "Am I correct in understanding that..." instead of staying silent or saying, "I don't get it."
Do you ever get those voicemails that sound completely unprofessional? There’s a long pause before the person starts talking, and even then it’s usually a questioning, “Hello?” They aren’t sure if they’ve reached a real person or a voicemail. Another pause, then a lengthy message that never gets to the point.
For more tips and scripts on professional phone and voicemail greetings, here are some additional blogs: Business Voicemail Greetings: 5 Sample Scripts Business Voicemail Greetings - 5 Examples for Any Job or Industry Voicemail Greeting Scripts: Doctor's Office, Law Office, Dental Office Closed Message Phone Recording Business Home Closed Message Phone Recording Business
2. Personal Voicemail Greetings. Customer Support Representative Voicemail Greeting. Hello, you've reached [name] at [X company]. If you need help with [X reason] please contact [X person/X system] or [visit our website and send us an email].
Hello, you have reached the office of Doctor X. I’m on call at the moment, so I’m unable to respond to your call immediately. Please leave your name, reason for calling, and your number and I will return your call as soon as possible, or call my secretary at Y.
* Other robo call blocker apps engage a spam call which might sound fun, but keeps you on spam call lists and encourages more spam and robo calls!
Hi! John’s answering machine is broken. This is his refrigerator. Please speak very slowly, and I’ll stick your message to myself with one of these magnets.
No answer at (Member’s phone number). Voicemail message left explaining purpose of call and if Member has questions, to return my call at (insert Care Manager phone number or for Behavioral Health outreach calls, insert 24‐hour Nurse Advice Line at 1‐800‐535‐9700).