Your voicemail greeting may be someone’s first impression of you. Make sure it is a positive one. Share Post
3. Provide other ways to contact you or get information. Are there other ways your caller can get information about your business or contact you? Consider including your website or an email in your after-hours greeting.
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You can generate a report that lists all inbound calls that reached the auto attendant service. 1 2
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
9. Hi, this is [your name], [your job title] at [your company]. I’m currently away from my desk, but please leave a message with your name, number, and reason for calling so I can get back to you in a timely manner.
Website: https://www.mightycall.com/blog/thanksgiving-voicemail-greetings-for-business/
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1. State your business name and hours of operation upfront. The first thing your callers should hear is the name of your business or organization. If they are calling when you are closed you should also be sure to let them know your standard business hours.
"I'm sorry�" followed by the mailbox owner's name (as recorded by the owner or administrator), then "�is currently on the phone" and then the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options."
Business voicemail greetings are likely to vary by company. Consider these specifics to create a professional voicemail greeting that works for your needs.
This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.
For our office locations, press 1. To track a package via Fed EX, press 2. To track a package via UPS, press 3. To track a package via USPS, press 4. For after hours support, press 5. To leave a voicemail, press 6. See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts. 4.
If I’m not available, just leave me a voice mail. Again, either way, it will be good to know what’s going on. Thanks in advance for that, and I’ll look for your call. You can reach me at (your number). That number again is area code (your number). Thanks ________.”
3. Provide other ways to contact you or get information. Are there other ways your caller can get information about your business or contact you? Consider including your website or an email in your after-hours greeting.
While it may seem like a small detail, setting up an after hours announcement can help you win and keep customers. By presenting a clear, welcoming message containing relevant information about your business, you are showing callers that you value their time.
* A clean voicemail inbox. We either block the spam call or robo call or suspects are in your spam folder.