There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.
After this brief wait, let us know how we can best serve you. No matter your needs, we are dedicated to exceeding your expectations. Thank you for your patience during this brief delay.
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Record announcements for the business hours and after-hours menu of the Auto Attendant from either a Nextiva or non-Nextiva phone. These announcements greet callers and provide them with a menu of options. NOTE: For information on uploading audio recordings to the announcement repository, click here. From a Nextiva phone: Dial 9999.
the fixed system message, "I'm sorry, the person you are calling is currently on the phone." followed by the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options."
Website: http://advancedhostedservices.com/wp-content/uploads/2017/01/ANS-Custom-Yealink-and-Voicemail-user-Guide.pdf
Keep a pen and paper next to you. Keep track of calls by writing down the person’s name, the time he or she called, and the reason. It’s best to write the information on a phone memo pad with carbon. This keeps the calls organized in one place, and when it isn’t for you, you can give a copy to the intended recipient.
Making an outline of the call flow and writing out scripts for each phase and menu in it can help ensure that there are no gaps in the process from start to finish. This way, callers can reach the voicemail recording in the first place.
View or edit the Caller ID used when calls are transferred or forwarded out of this auto attendant. 7 Edit Auto Attendant Phone Numbers
25. Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.
Website: https://socimasters.com/a-script-for-voicemail-how-to-script-your-voicemail-message/
The following is available directly from the Mitel 3300 Help Files and can also be found here:
Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!
Hello, you have reached the office of Doctor X. I’m on call at the moment, so I’m unable to respond to your call immediately. Please leave your name, reason for calling, and your number and I will return your call as soon as possible, or call my secretary at Y.
8. “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you’d like to chat, and I’ll get to back to you ASAP.”
Set the days during which your holiday auto attendant operates. You can assign a holiday schedule created previously, or create your own holiday schedule for the auto attendant.
8. If you're a manager, when introducing members of your team, say, "We work together," rather than, "They work for me." "You'll get far more respect from your team and it shows that you're part of the team, not above it."
Here’s another funny one for those times you really want to lighten the business mood: