Website: https://grasshopper.com/blog/6-phone-greetings-for-business-that-improve-customer-interaction/
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What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
A word of warning: These greetings will not do you any favors if you're in the midst of a job hunt or work in a conservative industry. Always remember your target personas. If there's a chance they won't appreciate your sense of humor, opt for a straightforward greeting instead.
You can assign a business hours schedule created previously, or create your own business hours schedule for the auto attendant.
39. Thank you for calling. I apologize for missing your call. I’m busy right now, but if you leave your name, number and message, I will return your call as soon as possible.
IVR MESSAGE/TREE MESSAGE . This is the interactive message (ivr: interactive voice response) that you use to ask the user which extension they want to talk to. It is also called a "tree message" because there can be more than one of these messages, depending on how the company and its switchboard are structured, maybe one for each "branch".
20. Hi, you’ve reached [your name]’s phone. I’m busy making deals or rock climbing [replace with your personal hobbies], so leave your contact information and a brief message so I can call you back when I have a free moment.
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
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In the end, it’ll be down to you or your team to record and customize their own personal greeting. Depending on the overall culture and identity of your business, it might make sense to engage customers with a friendlier, warm and fun holiday greeting – while others might benefit more from clean cut, down to business explanations of schedule changes. , to get you started, here are a few quick templates to build off of. Feel free to tailor, change, customize or completely start from scratch! These could of course be used for your own individual office greeting, or your entire company’s greeting.
You can’t just make any voicemail message and think that it’s going to be the right fit, your voicemail messages need to have the following tips below so that it can function as a lead capture when you’re not present.
1.) Добро пожаловать в «Вася Пупкин и Ко». К сожалению, на данный момент никого нет в офисе, или вы звоните в не рабочее время. Пожалуйста, оставьте сообщение или отправьте письмо на [email protected]. Большое спасибо за ваш звонок.
* As the top free visual voicemail app in the US, our robocall blocker will block a spam call or robo call faster than other apps to prevent that spam call or robocall.
Due to the COVID-19 pandemic, our office is currently operating remotely. Please contact us by email at [insert office email address]
If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting. Websites and emails are often the most popular forms of alternative contact.
Our blog is authored by Dr. Barbara LoFrisco, a Tampa, FL-based licensed mental health counselor, licensed marriage and family therapist, and certified sex therapist.