If you’re an entrepreneur or small business owner who’s debating the benefits of getting a voicemail greeting, keep reading!
Sometimes its just the "Hi, it's me please leave a message" that you want recorded. Transcriptions
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Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.
Note: I have several lessons about communicating on the telephone that may be useful to you:
Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.
Tell People What You Want Them To Do—Here’s my voicemail greeting: “Hi, you have reached the voicemail for Todd Smith. At the tone please leave your name, phone number, the purpose of your call and the best time to reach you and I will return your call as soon as possible. Thank you”
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
– Thank you for calling XYZ Company. We are currently unavailable to take your call. Our business hours are nine to five, Monday through Friday. If you know the extension number of the person you are trying to leave a message for, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 9 for a company directory, or hold on to leave a message for the operator. If this is an emergency, please enter 911 now to be connected with the after-hours support personnel.
Mom… Dad. I know you are mad that I’m never home to take your calls. So, as a solution to this, I think you guys should give me an early birthday present: a cell phone. beep.
Sounding professional when customers call your business is critical to the vitality and growth of a business. Remember that the person on the other end of the call is a human being and they are calling for help, guidance, answers, and to determine if they will invest in your brand or not. Make sure conversations are kept professional, focused
1. Hi this is [you name], I’m either away from my desk or on the phone, please leave your name and number along with a short message and I’ll be sure to get back to you.
She said, “Hi Anne Marie, I’m wondering in how to leave a very good voice message or even set up my own voice message when I can’t pick up my phone. Thanks in advance.”
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D&G Communication Solutions, Los Gatos, CA. 15 likes · 1 was here. "THE CLOUD IS THE LIMIT"
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
Cell phone voicemail greetings are generally more personal and casual than office phones. Consider a greeting like “Hello, you’ve reached [your name]’s cell phone. I can’t take your call at the moment, but if you leave a brief message, I’ll get back to you as quickly as possible.”
Leave out excuses like “I’m probably with a client right now” or “I’m unable to answer the phone right now” – it’s obvious you can’t answer your phone if a caller is listening to your voicemail greeting!