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Expert advice: Four phone script lessons from “Mr. Inside Sales” that will double your close rate

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I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
“Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!” .

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the fixed system message, "I'm sorry, the person you are calling is currently on the phone." followed by silence.
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.

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Your prospects are under the impression that a brand will be always available to cater to them, now for some circumstances, a few brands might not be able to serve their prospects 24/7 which is why creating a voicemail message becomes useful.
The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.

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A clear, professional voicemail greeting is essential for job seekers and professionals living in English speaking countries. Job recruiters, managers and colleagues will all expect a good, clear, professional voicemail greeting when they call you.

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    Keep it simple, concise and to the point. Callers won’t need your life story, and won’t want to wait around for a 2-minute greeting to end just so they can leave a message. Don’t hide the details, tell them where you will be, when you will be there, or when you won’t be there, and how to get in touch.

    8. Full Name Is Not Always Necessary. Some people have a lot of names, and most of the time it depends where they are from. You do not need to use your full name all the time, only the one or two most common names that you use - [email protected]
    Prepare for alpha test of Beep Software revision 1.05. Counting down to test: 5… 4… 3… 2… 1…

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    If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.

    You own your numbers, no strings attached. Port them to another carrier anytime at no cost.
    Enhance your voice applications with custom prompts recorded by professional voice talent. Appointment notifications to interactive prompts.

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    Image credit to Far Reach Inc. http://www.farreachinc.com/blog/far-reach/2015/01/08/ho-ho-oh-how-to-create-unforgettable-corporate-holiday-greetings

    In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
    With all of these things to think about for a short 20-second voicemail, you might be feeling a little bit overwhelmed. We promise it’s actually is much simpler than it sounds.

  • what should a voicemail greeting say

    When you get this message, please call me back at [Your Phone Number]. That number again is [Your Phone Number] and ask for [Your Name]. I look forward to speaking with you, and I guarantee you’ll be glad you returned this call.”

    1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”
    Website: https://grasshopper.com/blog/6-phone-greetings-for-business-that-improve-customer-interaction/

  • Be Part
    Of Our
    Story!

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Office Closing Due To Inclement Weather Email Template. Due to inclement weather conditions and for the safety of our staff, the office will be closed at 3 p.m. tomorrow. Stay well and safe everyone. Due to the inclement weather, our office will be closed this afternoon as …

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* Automated TXT replies make missed callers to your main phone or second number feel less ignored and less likely to call a competitor.

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8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.

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Top 13 Professional Voicemail Greetings – Examples, Scripts, Samples, Audio Recordings

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