4. "Hello, you've reached [your name and title]. I'm currently out on parental leave until [date]. In the meantime, please direct all phone calls to [alternate contact name] at [phone number] and emails to [email address].
Sounding professional when customers call your business is critical to the vitality and growth of a business. Remember that the person on the other end of the call is a human being and they are calling for help, guidance, answers, and to determine if they will invest in your brand or not. Make sure conversations are kept professional, focused
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When someone reaches your voicemail, it’s important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need. Who have they reached? Did they contact the right person and the right business? Should they leave a message? When will you get back to them? Is there a better time for them to call?
While a short recording may not seem like a place to win new business, the professionalism, courtesy, and clearness that you convey in your greeting will leave a favorable impression in a customer's mind.
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* Add an after hours or weekend greeting on your main phone number or second number to our auto attendant or virtual receptionist.
While this information can be tucked behind a phone menu option, it's best to state it upfront in your after hours recording. This way, callers can decide whether to call back at a better time, or leave a voicemail message.
Thank you for calling. We are sorry for the extended waiting period, we truly appreciate your business. Hold the line and we’ll be with you shortly.
The last few years have seen a huge rise in the use of automated voicemails and auto-attendant greetings. This has been especially true for the business sector, where professionals should record friendly and polite voicemails to greet their customer callers.
If you are planning to take off some time for the holidays, instead of leaving a voicemail greeting, another option is to hire a live answering service to handle your missed calls! Enjoy your Christmas with friends and loved ones without compromising your business needs.
On the Menu page, under both the Business Hours and After Hours tabs, use the drop-down to assign each keypad number to their function. Click Next.
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highlight tape symbol and press 'OK' to dial the voicemail. When voicemail answers, enter password. To dial in from Dial your DDI No & wait for message to start, outside the office: Dial * #, enter mailbox No (Extension number) and password Standard voicemail options *Enter *See above on how to enter the voice mail Voicemail 1 2 3 4
Recording voicemail greetings for your business or personal life requires a separate list of priorities, because they are being used for two distinct purposes and will be heard by two very different types of callers. I have a friend with two cell phones - one for work, and one for personal calls - and if you call both lines, you would never know it's the same person.
1. State your business name and hours of operation upfront. The first thing your callers should hear is the name of your business or organization. If they are calling when you are closed you should also be sure to let them know your standard business hours.
Sound professional when your customers call your business number with a custom greeting and voice menu options. Keep your business running after hours with a special greeting, call forwarding, and business voicemail.
Thank you for calling ABC Company. We are currently closed for the holiday. Our normal business hours are 8 am to 8 pm, eastern time, Monday through Friday. Your call is very important to us. Please leave your name, phone number, and a brief message regarding your call. We will return your call on our next business day. Thank you.