I have a confession to make: I haven't recorded a new voicemail greeting in nearly a decade. Since then, I've (hopefully) become more articulate, poised, and self-assured. But hear my voicemail recording, and you'd think I was still new to the work world, a little unsure of myself — and probably not an authority.
You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
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d. Utilizing Ambiguity Over Clarity: When setting up your voicemail greeting be direct and to the point. Tell callers your information, a brief greeting, and direction—i.e. “Hi, this is Jim Shamalam (from Iron Industries). Sorry I can’t take your call right now. Please leave your name number, and a brief message and I’ll get back to you as soon as possible. Thank you.” This is ideal, as you inform callers and let them know what they should do to ensure a return call. A lack of direction can lead to callers leaving incomplete messages (lacking contact or other information) or even callers hanging up without leaving a message altogether.
Hello. Thank you for contacting [Business Name]. Unfortunately, we are not currently available at the moment. Our regular office hours are Monday through Friday, 8 am to 4 pm, closed during the weekend. Please leave a message along with your name and number, and we’ll get back to you as soon as possible.
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6. Make It Pronounceable and Memorable. With so many people conducting business via the tiny screens of their mobile devices, misspelling an address is common, even if it’s something that would generally seem easy to spell.
1.) Le informamos de que esta llamada está siendo grabada con fines de formación y para mejorar la calidad del servicio.
Since a majority of your calls will go to voicemail, it’s essential to have more than one message to leave. If you repeat the same message over and over, it seems like you don’t care enough to put some effort into attracting the prospect. It doesn’t need to be significantly different than you first message, but it should be different enough to be noticeable and so it doesn’t just sound like boilerplate language.
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Leave out excuses like “I’m probably with a client right now” or “I’m unable to answer the phone right now” – it’s obvious you can’t answer your phone if a caller is listening to your voicemail greeting!
If I’m not available, just leave me a voice mail. Again, either way, it will be good to know what’s going on. Thanks in advance for that, and I’ll look for your call. You can reach me at (your number). That number again is area code (your number). Thanks ________.”
There are many little things I instinctively look for and notice and one of them is a person’s voicemail greeting. I often conduct initial phone interviews and when someone’s personal voicemail greeting turns me off, the interview process is over. It’s their first and last impression.