To provide as much helpful insight to businesses as possible, we've compiled the top must-have information that should be included in your office's temporary voicemail greeting. 1. Your voicemail should be timely and relevant to the situation at hand. 2. Indicate if you’re working remotely or changing office hours temporarily. 3. Set clear, reasonable expectations for your callers about when they should expect to hear back from someone. 4. State clearly what types of matters are urgent and give examples of issues that are not. This way, patients and callers can have a good understanding of what to expect about call-backs and reduce unnecessary follow-up calls. 5. If you have made disruptions to existing appointments, you should note this, as well as how you plan to reach people to reschedule.
Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.
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Within 30 minutes of me leaving a voice message to the adjuster, he had returned my call and got to my house at the promised time. He took the time to answer my questions, calmed my fears, and give me the assurance that it will all be ok” Kathleen “Your adjuster came to our house to inspect our roof from hail damage. He was a true
Record a personalized greeting, up to 3 minutes long. A common template you can follow is: "You've reached [name]. We can't get to the phone right now, but if you leave a message, we'll call you back."
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Your phone number is the last thing you should say on a voicemail. Say it once, slowly, and make sure to repeat it again. This has two benefits: First, it makes your phone number the last thing they hear, which encourages an immediate callback.
Remember, your prospects (and you too, if you're honest) care mainly about themselves. In other words, your sales voicemails will be much more successful if the benefit to the prospect is clearly stated.
You can use an existing business hours and holiday schedule to configure the time/days your auto attendant is operational and non-operational, or create a new schedule when you create an auto attendant. To configure your business hours and holiday schedules in advance of creating an auto attendant, see Create and Configure a Schedule in Cisco Webex Control Hub for more information.
Do you have lots of satisfied customers? Give them a voicemail option to record a brief testimonial about why they love your product or service.
2. Open the dial pad. Tap the dial pad icon near the bottom of the screen to bring up your phone's dial pad.
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We are unable to come to the phone right now. At the tone, please leave your name, number, and Master Card, Visa, or American Express account number and we’ll get back to, pending credit approval.
Hello, you have reached the reception of Dr. X please leave your name, reason for calling, and your number so I can call you back as soon as I can. If you are experiencing a medical emergency please hang up and dial 911.
3. How Long Should My Business Voicemail Be? If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
You can ask your admin to change the greeting language for everyone in your organization. Your admin should see this topic for instructions: Change the default language for greetings and emails.
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There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.