When someone reaches your voicemail, it’s important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need. Who have they reached? Did they contact the right person and the right business? Should they leave a message? When will you get back to them? Is there a better time for them to call?
You can find more information for recording from your phone and sample greeting scripts by clicking Instructions for recording on a phone and Show me a sample script. Edit After Hours Menu Options for Auto Attendants
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Any Private Numbers—Forwards calls from private numbers.
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
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2. 'Good (morning/afternoon/evening). ABC Company. XYZ speaking. ' It's a little less formal than asking 'How can I help you? ', but this phone greeting trades formality for a casual and personal touch.
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With a good voicemail message that lets people know who you are and what they need to do to contact you, you can return the
Stick to the basics. You aren’t leaving a full-on sales pitch here. This is a hook. You don’t have to go with certain popular click-bait messages (“You won’t believe what we can offer you! Call me back!”). However, you do want to leave your prospect curious. (“Our clients average an 18% increase in sales within the first month of working with us. I’d love to share the information with you.”)
Your business’s voicemail greeting could be a potential customer’s first impression. Learn how to record an excellent greeting here! Click To Tweet
The alternative is simple: Provide in your voice message a phone number and refer the caller to an assistant, a colleague, a cell number—any way of expediting their quest. Help your caller to reach someone who can, in your absence, be helpful and succeed in keeping the business. And remember to update your voicemail message when appropriate.
10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.
If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.
2. Set up your voicemail. Press and hold the 1 key or dial 123 on your device dial pad to call and connect to your voicemail. During the first time setup, you may be asked for your password.