The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
-Hey you all, thanks for calling me today. It will be super nice if you would leave me a special and kind message so I’m encouraged to call you back.
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No one wants to sit and listen to someone talking drone and monotone on a voicemail greeting. Remember to keep it upbeat and avoid sounding like a robot!
Set up your call forwarding to route callers to the proper extensions, phones, or voicemail.
Personal Voicemail Greetings. Customer Support Representative Voicemail Greeting. Hello, you've reached [name] at [X company]. If you need …
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6. Keep Your Recording Up to Date. If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion.
4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.
The insurance agent is quite polite in his approach towards his clients. He is also eager in extending his help to the client.
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– Thank you for calling XYZ Company. We are currently unavailable to take your call. Our business hours are nine to five, Monday through Friday. If you know the extension number of the person you are trying to leave a message for, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 9 for a company directory, or hold on to leave a message for the operator. If this is an emergency, please enter 911 now to be connected with the after-hours support personnel.
Website: https://www2.ed.gov/about/offices/list/ocr/docs/investigations/more/09131151-a.pdf
Remember that the speed of your words can negatively impact your message as well. "If you have to rush to get a message into the amount of time allotted for a voicemail message, you’re saying too much," DeCesare advises. "Say less and slow down. You want them to feel that talking to you will make their lives less stressful. If you're frantic and mumbling on the phone, it gives them a foreshadowing of what it will be like to work with you."
You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:
Knowing the purpose of the call also allows me to continue the communication through their voicemail if we end up playing phone tag. Don’t Use The Computer Generated Greeting— I get aggravated when I hear a computer generated message like, “The person you are calling at 9-4-1-5-5-5-1-2-3-4 is not available to take your call, please leave
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Voicemail greetings for calls received after business hours. You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.