Another great information you can put in your voicemail messages is to inform your prospects when you can reach out to them say the next morning or mid-afternoon and more so that they can be aware of when they can expect a call from you.
I am currently away from the office and will return on
If you’re going to start with a common statement such as ‘Your call is important to us’ and the other statements you have heard, your prospects are going to walk away.
For small businesses, there are a variety of voicemail service providers you can use that offer different features. From transcription and voice to text to more convenient features of handling multiple phones through one number, availability varies by service. Shared voicemail and call routing is intended for multiple access and directing calls to one or multiple phones. Mobile apps are also available that allow you to check your messages from your phone. The below infographic outlines the current state and trends of voicemails.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
Before we head towards the tips for you to get started on creating efficient voicemail messages, there is one thing you need to realize.
You may be tempted to just record the message and be done with it. Remember, however, that this message will potentially leave a lasting impression on first-time callers. Take a little time to practice your speech, pronunciation, and tone of voice. You want to sound your best!
6. Don’t Overthink, Just Keep it Short and Relevant. The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting.
Hi. You have reached [Business Name]. Our offices are currently closed for the holiday season. We shall return on January 2, 2020, working office hours from 9 am to 5 pm, Monday thru Friday, closed Saturday and Sunday. Until then, please leave a short message and number, or email address, and we’ll get back to you shortly. Thank you for calling.
Prepare for alpha test of Beep Software revision 1.05. Counting down to test: 5… 4… 3… 2… 1…
Business Closed Message. Thank you for calling the ABC company. Our office is currently closed. Our operating hours are 9am to 6pm Eastern Time, Monday through Friday. To leave a message, press 1. Smaller organizations may want to avoid routing voicemail messages to multiple extensions or …
If you're looking to go all out to give the best possible first impression to your customers, hire a professional voice actor. Our customers love the voices available on Fiverr, a website that matches businesses with creative talent. You can get a professional recording done for as little as $5. If you're looking for a high-end product, check out The Voice Realm which offers the best voice talent on the planet. The quality is astounding.
Sending an email to each prospect before you call gives them an additional way to get in touch with you when they're ready. As you're leaving your voicemail, mention that you've sent them a quick email as well that has further details on who you are and the purpose of your call. As Florin Tatulea of Loopio explains:
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You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
“Hi [Prospect's Name], this is [Your Name] with [Your Company Name]. You and I haven’t spoken yet, but I’ve been doing some research on your company and I think you’re a great fit for [Your Company's Solution]. We can provide you with [Top Two Product Benefits] and I know you’ll be happy if we spend just a couple of minutes discussing how this can help you.
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."