“Hi, you’ve reached [your name] at [your company]. I’m unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,’ ‘hire the best and brightest engineers,’ ‘convert 40% more customers.’] Leave your name and number, and we’ll discuss how your company can see similar results.” “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and reason you’d like to chat, and I’ll get to back to you ASAP.” “Hi, you’ve reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I’ll be in touch by EOD tomorrow. If it’s not urgent, leave me a message with your name and number. Have a great day.” “Hey, this is [your name]. If you’re calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I’ll call you back within [one, two, three] business day[s].” “Hello, you’ve reached [name] at company. I’m unable to come to the phone right now. Leave your name and number, and I’ll return your call as soon as I’m free. Thank you.”
For the safety of our team and our customers during the pandemic, [LinkedPhone] is currently closed until further notice. We are grateful for your ongoing support and patience during this time and we look forward to reconnecting with you as soon as possible. Please visit our website or social media channels for updates. Stay safe and healthy.
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3. Communicate with non-English speaking customers. Most claim adjusters are not multi-lingual, and many insureds don’t speak English, which can lead to frustrating experiences.
39. Thank you for calling. I apologize for missing your call. I’m busy right now, but if you leave your name, number and message, I will return your call as soon as possible.
5. Emergency Situation Voicemail Greeting. In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area.
Recording voicemail greetings for your business or personal life requires a separate list of priorities, because they are being used for two distinct purposes and will be heard by two very different types of callers. I have a friend with two cell phones - one for work, and one for personal calls - and if you call both lines, you would never know it's the same person.
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Here are 15 business voicemail greetings to keep your clients and boost your credibility:
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
These skills help you stay on point and will have people eager to hear your message and return your phone calls!
If you choose Selectively Forward Calls, create a rule by clicking Add When to Forward or Add When Not to Forward. 8 9
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Mention the details up front to notify callers of the situation immediately. If possible, specify which dates your office will be closed or when you will be back in business.
4. Email is generally better than calling. E-mails will likely get quicker responses than voicemails. These are easier to answer on the fly and don’t require both parties to be available at the same time to discuss a particular issue.
What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
Call Logs track the phone calls you make and receive using your UniTel Voice business numbers. With Call Logs, you can keep a record of all your inbound and outbound calls to better understand your customer interactions and touchpoints.