Don't lose customers after hours. Here are some best practices and sample scripts for professional auto attendant and voicemail phone greetings.
8. Full Name Is Not Always Necessary. Some people have a lot of names, and most of the time it depends where they are from. You do not need to use your full name all the time, only the one or two most common names that you use - [email protected]
.
>Check out these great Christmas voice mail message ideas from the folks at Smart on Hold
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
If you receive unwanted phone calls, you can avoid the hassle and wasted time of dealing with them by creating a blocked numbers list within your UniTel Voice online management portal.
31. Hi, this is [your name] at [your company]. If you are calling for [include reason] please visit our [website, social media handle, etc.], contact [name and title of colleague and phone number] or send me an email at [insert email address]. For other inquiries, leave a brief message and your name and number and I will call you back by [timeframe].
2. Mention Hours of Operation Upfront. Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
Make your hosted PBX or phone system sound amazing with Professional greetings, on-hold messages, and voice prompts.
212-555-1212Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected]]. Otherwise, please leave a message and we’ll get back to you as soon as we return. We value your call.
3. AT&T Voicemail Viewer. In case you still have a landline phone with voice mail function, AT&T Voicemail Viewer will help you even remotely track calls and messages.
Create a new schedule—Create a new name for the schedule and select the business hours. Edit Business Hours Menu Options for Auto Attendants
The voicemail message can be anywhere between 10- 25 seconds. Keep it as short as you can because the prospects need to hear the vital details in it.
A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
11.) Добро пожаловать в «Вася Пупкин и Ко», к сожалению, вы позвонили нам в не рабочее время, или мы не можем принять ваш звонок в данный момент. Если вы хотите оставить нам сообщение, то, пожалуйста, обратитесь к нам по электронной почте [email protected] – мы свяжемся с вами как можно скорее. Для получения дополнительной информации о нас, пожалуйста, посетите наш сайт www.johndoe.de. Большое спасибо за ваш звонок.
Our top rated spam call blocker, robo call blocker & visual voicemail app will help you handle your phone calls better while protecting you against spam and robocalls.